John Stone

Digital Experience at Cisco

[John Stone @johnst1]

Powering the Scale Engine for Cisco: How AI is Revolutionizing Digital Customer Experience https://t.co/xMCJdjqHWo via @Cisco

[Cisco Community @CiscoCommunity]

📣 The new #CiscoPartners's one-stop destination for all digital partner tools is now live! Access Digital Customer Consent, journey playbooks+ in a single, personalized experience.
🔗 https://t.co/VTqVeCdtkX
📄 https://t.co/Imb9h3nP1q #CiscoCommunity #QuickGuide

@CiscoPartners

[Cisco Partners @CiscoPartners]

Celebrating 10 years of #CiscoLifecycleAdvantage! 🎉

See how partners have driven digital transformation & customer success, and what’s next with AI-powered experiences.

Read John Stone’s blog:

https://t.co/UwC1Tdqbub

#CiscoPartners #CustomerSuccess #DigitalFirst

[John Stone @johnst1]

Join the Aug #CiscoExpert Insights Series to get access to real-world use cases & engage in live Q&A! 💡

Register now (free!):
🗓️ AMER | https://t.co/OGJHoSimjr
🗓️ EMEA | https://t.co/5NoJlVBFrV
🗓️ APJC | https://t.co/ZXsowqvhf8
@CiscoCommunity #CiscoCX #CiscoSecurity #CiscoDCC

[Cisco Community @CiscoCommunity]

"As we celebrate #CiscoCommunity's 25th anniversary, we reflect not only on the milestones and achievements of this vibrant community, but on the spirit of #collaboration & #innovation that has propelled it forward for a quarter of a century." @johnst1

🥂 https://t.co/BV8EcmhP0F

[Cisco Community @CiscoCommunity]

Celebrate 25 years of community with us at #CiscoLive this June ❗ 🥂 📸
Come chat with the friendly team to learn about Cisco's 2nd most visited digital property, trusted by 1.5M+ visitors monthly. 🌐

📍 #CiscoInsider booth @ WoS: https://t.co/GEdwrDLrN5

#CiscoCommunity25

[John Stone @johnst1]

Cisco is empowering partners with digital-first strategies to enhance customer success through proactive, personalized, and predictive engagement

[Cisco Partners @CiscoPartners]

The customer success landscape is shifting to digital-first 💻.

We want to empower #CiscoPartners with tools for scalable success, focusing on proactive, personalized, and predictive strategies.

Read more 👇 https://t.co/KTvZHwki77

[Cisco Community @CiscoCommunity]

Did you know that 2025 also marks the 25th anniversary for the #CiscoCommunity?
We couldn't have achieved this without YOU! ✨

We can't wait to celebrate this significant milestone with you throughout the year! Follow us for more updates. 🥳

Happy 2025! 🎇
#CiscoCommunity25

[Cisco Community @CiscoCommunity]

Looking back on what WE have achieved together!
2024 #CiscoCommunity Wrapped: Details in Comment 👇

Thank YOU and here's to a holiday season filled with JOY and a new year with more learnings, connections and collaborations! 🎁 🎇 🥂

We ARE Cisco Community!

[John Stone @johnst1]

Why @CiscoCommunity 🌐?

✨ 2nd most visited digital property | 7 languages
✨ Avg 1.5 hours for first reply
✨ Member recognition programs

✅ Sign up today 🔗 https://t.co/c699g2guJk
✅ Meet the team @ #CiscoLiveAPJC📍 https://t.co/OFZfrrZrWa

#CiscoCX #CiscoInsiderAdvocates

[John Stone @johnst1]

The Art and Science of CX Success https://t.co/pDuIWVUEp5 via @CiscoCX

[Cisco Community @CiscoCommunity]

How a #CiscoCommunity hero, @lwrambo supported a great cause founded by another community hero, @alphonsine12 who's on the mission to give vulnerable Rwandan children a chance to succeed by "transforming one child at a time" after surviving the 1994 genocide against the Tutsi. 👇

[Cisco UK & Ireland @CiscoUKI]

“As a Cisconian, I’m used to getting out of my comfort zone, both professionally and personally.”

Stephan Gross completed the 806 km #Ride4Bron 2024, battling headwinds and hailstones to support @FPWRUK 🚴‍♂️

Discover the journey:
https://t.co/ngqe35QdgX

#WeAreCisco

[Cisco Community @CiscoCommunity]

ICYMI: @johnst1, Senior Director of Customer & Partner Experience, introduced the latest commitment of #DigitalCustomerExperience (DCX) to customer excellence—the new Customer Success Hub at #CiscoLive! 💫

See more details 👇

[John Stone @johnst1]

Excited to showcase the power of partnerships in shaping customer experience at #CiscoLive! Join us to learn how Cisco partners are driving customer success through innovative strategies and solutions. Don't miss our session! https://t.co/lohvE8Gjab #partnerships #CX

[John Stone @johnst1]

Congrats to the Cisco DCX team for being recognized as providing the best Digital Customer Experience in the US at the 2024 US Customer Experience Awards!

[Cisco Community @CiscoCommunity]

Hear it from our top #CiscoInsider advocate - @EzeddinBudi about this self-paced adoption tool on #CiscoCommunity portal, to optimize your tech! 📈

🗣️ Join Insider Advocates: https://t.co/Ph08COlBB6
🗓️ View Guided Resources: https://t.co/WRy6TrKULX

#CiscoCXDigital #CiscoCX

[John Stone @johnst1]

Partners, Let’s Go Beyond Customer Experience at Cisco Live! https://t.co/LClFvYBCVs via @CiscoPartners

[Cisco Community @CiscoCommunity]

We've got news! We're the SILVER Stevie winner for the Innovative Achievement in Customer Satisfaction. 🥳
We want to share this award with YOU for your unwavering support & trust. #CiscoCommunity

Congrats to all #StevieAward winners!
🏆 https://t.co/glpvDtTHen #Stevies2024

[John Stone @johnst1]

Nominations for our Cisco Customer Advocate Awards are underway! Can't wait to celebrate the incredible achievements of our customers. Nominate yourself or another Cisco customer in the Americas by April 12: https://t.co/B0IIOt6Kq4
#CiscoCustomerAdvocateAwards#WeAreCisco #CLU