Sonia Shallow

[Sonia Shallow @JoyB40]

@currys I've had to reject my delivery today as the item was damaged. I expect a full refund and will order from elsewhere.

[Sonia Shallow @JoyB40]

@greateranglia please can your train drivers make announcements that the stops are changing before they set off! Now stuck on a train to Broxbourne!!🤬

[Sonia Shallow @JoyB40]

@virginmedia Says service status currently unavailable!

[Sonia Shallow @JoyB40]

@virginmedia what's up with your service? Pixellating on all channels

[Sonia Shallow @JoyB40]

@greateranglia Already done that but your response did not address the things I actually complained about! I shouldn't need to find a convoluted route to get to work on time!

[Sonia Shallow @JoyB40]

Absolutely fuming @greateranglia, complaints to a waltham cross MP has resulted in the change to the Hertford East train now not stopping at Cheshunt (very busy station) at 757am!! Wouldn't it be fairer to stop at both stations on that line.

[Sonia Shallow @JoyB40]

@greateranglia Also the change to the service was done without prior notice or advised I your website. Greater anglia should be open and transparent with informing their customers

[Sonia Shallow @JoyB40]

@greateranglia Thank you, its unfair and not the first time greater anglia has done this. We should ha e the choice to choose between a quicker journey and a slower one, but ultimately we want to get to work on time and not feel like its the crystal maze to work out how to get to work!

[Sonia Shallow @JoyB40]

@greateranglia I would like to know where the notification of this change is on your website! This also affects my journey home. No more faster services, just the slow overground

[Sonia Shallow @JoyB40]

@greateranglia have the timetables changed? The hertford east trains, are they no longer stopping at Cheshunt at 7:57am?

[Sonia Shallow @JoyB40]

@greateranglia I am not happy, our prices go up and our services/options reduce! Where is the notification of this on your website!

[Sonia Shallow @JoyB40]

@greateranglia That is too early! There is no option other than the overground which is more stops so longer journey

[Sonia Shallow @JoyB40]

@greateranglia Cheshunt to Hackney Downs

[Sonia Shallow @JoyB40]

@greateranglia I understand that, but my only option is the overground which will make me late for work! I can't see anything online about this change

[Sonia Shallow @JoyB40]

@superdrug went into your store at lakeside on 04/04/26, got home and realised that my loyalty card was scanned but did not get member prices?

[Sonia Shallow @JoyB40]

@RoyalMail Please can you explain why parcelforce will attempt deliveries to a school at the weekend or late at night? It is becoming frustrating and we are not getting our deliveries!

[Sonia Shallow @JoyB40]

@greateranglia I'll pm a message

[Sonia Shallow @JoyB40]

@greateranglia I submitted a delay replay claim but it won't accept my oyster card details. Very frustrating when I feel as though I have done it correctly

[Sonia Shallow @JoyB40]

@greateranglia Hi Kiera, I did that last week when they updated the ticket type for me. It doesn’t make sense telling me ‘Sorry you chose not to travel with us’ in the email, yet I clearly did travel on your service, but was delayed by the broken down train at Tottenham Hale!

[Sonia Shallow @JoyB40]

@greateranglia I used an oyster card to pay for my journey and now you have sent me an email to say your not paying my delay repay claim I have to get my refund from tfl! I travelled on your train service!!!