@JoeHowVen Joe, thanks for sharing this with us. We're sorry to see this was your experience with our Kingsford Charcoal, and we want to help. Please DM us the UPC/barcode and manufacturing code. Talks soon.
@TheRappingCPA Thanks for reaching out, Drew. We're so sorry to see our tray didn't hold up, and we're here to help. Please contact our dedicated team at https://t.co/qgcjoBqbaX. Hope this is quickly resolved for you.
@MitWylie Oh no! We're sorry to see the condition of your recent Kingsford Charcoal purchase, and we want to improve your experience. Please reply with the UPC, production code, store of purchase, cost, your full name, and mailing address. We'll keep an eye out for your reply.
@SigrestTodd Hello. We're sorry to hear you had some trouble with our Match Light charcoal. So we can speak further, please DM us with the product's UPC/barcode number, the manufacturing code, the store of purchase, and the price. Talk soon.
@altchron So sorry to hear our bags didn't open how they should, Timmy, and we appreciate your important feedback. Rest assured, we're passing this along to our team. If you'd like to follow/DM us, we'd be happy to help. Talk soon.
@IntelligratedDW thoroughly scanned with high-powered magnets to remove any metal remnants from prior manufacturing, there is still a small chance some may go undetected. I hope this clears things up. If you'd like to chat more, please send us a DM. 2/2
@IntelligratedDW Thanks for reaching out to usOur briquettes are crafted from surplus materials sourced from the wood industry, transforming waste into a high-quality product. By repurposing these materials, we prevent valuable resources from ending up in landfills. While the wood is 1/2
@lilltyy ending up in landfills. While the wood is thoroughly scanned with high-powered magnets to remove any metal remnants from prior manufacturing, there is still a small chance some may go undetected. We understand your concern, and we're happy to help. To do so, please DM us. 2/3
@Equine_PT Thanks for sharing your experience. We're sorry to learn you were disappointed with Kingsford Pulled Pork and want to help. Please reach out to our team directly at 800-955-7427. Talk soon. -Monique
@dubdees02 Hey. We're sorry to hear you had an unpleasant experience with our Beercoal. So we can learn more, please send us a DM, and be sure to include the UPC/barcode number, manufacturing code, store of purchase, and the price. Talk soon. -John