Kohl's

Share your #KohlsCash wins with us!
(Customer service: our Social Community Guidelines: 

[Kohl's @Kohls]

@karenpoulter57 Hi there, we’re sorry to hear about your experience. Please send us a private message with your details so we can take a closer look and see how we may be able to help.

[Kohl's @Kohls]

In honor of Veterans Day, Kohl's is proud to donate $100,000 to Operation Homefront, a national nonprofit organization that builds strong, stable and secure military families so they can thrive in the communities that they've sacrificed for and worked so hard to protect. 🇺🇸

[Kohl's @Kohls]

@612bluejay Thank you for that information. This feedback has been shared with our internal logistics team for review and coaching.

[Kohl's @Kohls]

@612bluejay We are sorry to hear that, Gina. Please DM us your order information so we can look into this for you.

[Kohl's @Kohls]

@BetteBoop_1 @amazon Thank you for your feedback, Bette. Almost all Kohl's stores accept Amazon returns. Which location are you referring to?

[Kohl's @Kohls]

@inscmnia Please consider sending us a DM with more information. We would like to look into this further.

[Kohl's @Kohls]

@LilHouseNFairy We’d be happy to look into this and provide clarification. Please send us a DM!

[Kohl's @Kohls]

@bonitamaryjane Hello, we're sorry to hear you received the wrong size, please send us a DM with the order confirmation number so we can review this for you. We look forward to your response.

[Kohl's @Kohls]

@WutdoinKG Hello, coupons are not valid on the Lego brand sets. We were not able to replicate this screenshot through the Kohl's App. Please make sure you're using Version 26.8.5 for the most up-to-date information. Thanks!

[Kohl's @Kohls]

@mushroomgirlco Hello, we're sorry to hear you had a negative experience. How can we assist?

[Kohl's @Kohls]

@B_rythegreat Hey Brian, please send us a DM with your information so we can assist you further.

[Kohl's @Kohls]

@moonserenity6 @Kobi10605052 Hi there! Please send us a DM with the order number for review.

[Kohl's @Kohls]

@daddysboo7 We are sorry to hear about your disappointment. Your feedback has been shared with our internal teams for review and future considerations.

[Kohl's @Kohls]

@B_rythegreat Hello Brian, we are very sorry. Please send us a DM and we can assist you further.

[Kohl's @Kohls]

Reversals are underway, and funds will be returned as your financial institution processes the correction. We estimate that it will be 1-3 days, depending on your financial institution. We are deeply sorry for this error and inconvenience. We work hard to earn your trust and provide a great experience when you shop with Kohl’s. We deeply regret falling short.

[Kohl's @Kohls]

@NicciJamieson @jty89418 Hi there! Please send us a DM with your contact information.

[Kohl's @Kohls]

@sdsugrad Hi Suzanne, we understand that unexpected charges can create a meaningful disruption, particularly when they affect available funds, and we're sincerely sorry for the inconvenience. For duplicate charges, we estimate it will take 4–6 days for funds to be returned to your account.

[Kohl's @Kohls]

Oh no! That is definitely not the experience we want you to have with your new finds.😩 We’d love to make this right! You can bring the pillow into your local Kohl's for a quick even exchange or a full refund. If you’d prefer to handle this online, please send us a DM with your order number so we can look into replacement options for you!

[Kohl's @Kohls]

@JessCJones95 Hi there, please send us a DM.

[Kohl's @Kohls]

@Kobi10605052 Hey Kobi. We are aware of an issue regarding charges and working on reversals at this time. We apologize for any inconvenience.

[Kohl's @Kohls]

@PharmPhillies We're sorry to hear that you received the wrong item! Please send us a DM we'd like to try to make this right.