Hey Ari, fair point, and thanks for flagging this publicly.
You're right: we should have warned you before closing the card. That's on us. We're adding an inactivity notification so this doesn't happen again.
To clarify: this isn't off-boarding. Your balance is untouched, it stays in your wallet. The card was closed due to inactivity, and you can reissue it for free anytime.
If you need help with that, DM us and we'll sort it out in minutes.