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@DubrowShan38886 Hi, XXXXXXX. Please accept our apologies for the misunderstanding, as this is our social media account and not Customer Care for online order servicing.
@ExBliss Please contact our Customer Care team directly for assistance. You may either send an email to [email protected] or call 866-999-5283 in the U.S. and Canada. Note that we also have a live chat feature on our website, https://t.co/EA1gLswcP0. We hope this helps!