Kevin McKenzie

Chief Digital Officer at @Macerich, former Chief Digital Officer @Westfield and Founder @NinthDecimal

[Kevin McKenzie @kevinmckenzie]

@united you are an awful airline. Two flights from in a row today where there were maintenance issues. Weather is one thing, but constance maintenance issues is on you. I am lucky if I even get home!

[Kevin McKenzie @kevinmckenzie]

@SouthwestAir why would you not refund my trip when I canceled in less than 24 hours? There is nothing in your web or app user flow that discloses that you dont refund to an original form of payment if you only cancel one leg of the trip. This is a bad bait and switch tactic

[Kevin McKenzie @kevinmckenzie]

@mikesbikes is it true you sold to a large company and will no longer sell @iamspecialized bicycles? Consumers who spent thousands on @iamspecialized in SF Bay Area want to know if you will still support service agreements? Hopefully I am wrong and still support @iamspecialized

[Kevin McKenzie @kevinmckenzie]

Such a beautiful album. Thanks Ed! https://t.co/6I9aMZ5ejr

[Kevin McKenzie @kevinmckenzie]

@KathyParkNBC my wife loves your COVID mask. What is the make/brand? It looks safe and good quality. Thanks

[Kevin McKenzie @kevinmckenzie]

I am incredibly disappointed in both @CNN and at @foxandfriends for making the the coronavirus a political event. You’re not doing any favors by making this political. Please stop and just report the facts

[Kevin McKenzie @kevinmckenzie]

@geteero just stepped up and helped me out. Thanks for being responsive!!

[Kevin McKenzie @kevinmckenzie]

@geteero just upgraded to your V2 product and can’t get anything to work. Hour plus waits on your support line and no help. I should have stayed with V1.

[Kevin McKenzie @kevinmckenzie]

@geteero just upgraded to your V2 product and can’t get anything to work. Hour plus waits on your support line and no help. I should have stayed with V1.

[Kevin McKenzie @kevinmckenzie]

@AmericanExpress we went on an amazing trip to Greece and Italy and could not find a restaurant who would accept our Amex. Such a shame we pay for the fee and can’t travel internationally!

[Kevin McKenzie @kevinmckenzie]

@SouthwestAir has always been the best for west coast flights, but it’s starting to get too big to continue hang on to their great customer service. We need virgin America to come back.

[Kevin McKenzie @kevinmckenzie]

Mom's emotional plea leaves anchor, lawmaker in tears
https://t.co/APJTrubPwK #DoSomething

[Kevin McKenzie @kevinmckenzie]

@united just booted me out of my seat after confirming and sitting down. I should have made them drag me off. I wish there were more choices

[Kevin McKenzie @kevinmckenzie]

@OaklandAir madness at the international baggage claim

[Kevin McKenzie @kevinmckenzie]

@OaklandAir what is up with international baggage claim? People have been waiting for over 2 hours for their luggage!

[Kevin McKenzie @kevinmckenzie]

The next big channel for FB/Instagram and brands. It will be interesting to see how this works https://t.co/iPGKOd7joH

[Kevin McKenzie @kevinmckenzie]

@SouthwestAir is really running behind today with operational issues. The weather is perfect here and at my destination. Air travel blows

[Kevin McKenzie @kevinmckenzie]

just got ripped of from @OCityTickets They misrepresented a general admission ticket as a special zone seat. Please avoid them at all costs

[WRS @WRSUpdates]

Our #ConnectedCommerce Accelerator with @rgaventures concluded last week - check out our recap on the blog ICYMI! https://t.co/rzOmde7b5J

[Unibail-Rodamco-Westfield @urw_group]

CoCEO @StevenMLowy and CDO @kevinmckenzie at #Shoptalk16 #ComePlugIn #westfieldCloud

[Kevin McKenzie @kevinmckenzie]

This Way To 'Conjunction Junction' https://t.co/QHVtWz5Jmq via @GreatBigStory