As a repeat @Carvana customer, was deeply disappointed. $35K Jeep delayed due to battery, then on delivery when I arrived to pick it up, it was not even starting, dirty, torn seat, and a dead remote. This falls far short of basic delivery standards. #CustomerExperience#Carvana
8/n By taking steps to ensure that institutional memory is preserved and leveraged, companies can make informed decisions, avoid repeating past mistakes, and build upon past successes.
7/n rather than working in silos. Preserving and leveraging institutional memory may not be as flashy as implementing new technologies, but it is critical to the long-term success of digital transformation efforts.
"Wind extinguishes a candle and energizes fire. Likewise with randomness, uncertainty, chaos: you want to use them, not hide from them. You want to be the fire and wish for the wind."
@nntaleb in his book Antifragile
Receiving positive feedback from clients and seeing the impact of our work was truly gratifying.
If you share my passion for providing value and making a difference, I would love to connect with you. Let's collaborate to create meaningful outcomes.5/5
Recently, as I reflected on my career path, I was reminded of the deep fulfillment that comes from providing value and impacting others. I am sharing these reflections on LinkedIn to inspire and motivate others to focus on these values in their careers. 1/n
One of the most memorable moments of my career was when I was a part of a project for a major insurance company that enhanced customer service operations, resulting in faster resolution times and higher customer satisfaction. 4/n
as we are not just going through the motions but making a real impact through our work. That's why I am proud to be part of the #PwC#Salesforce practice, delivering valuable outcomes through innovative technology solutions that make a real difference in people's lives. 3/n
When we concentrate on delivering value, we can have a tangible effect on people's lives and help to build a better world. Furthermore, by prioritizing value delivery, we can enhance our professional satisfaction, 2/n