@Emma_cornwall_x Hi Emma, please could you send our team an email to [email protected] and they will be able to get back to you on this. Thank you, Kingsmill Team
@lindafraser13 Hi Linda, we are so sorry to hear your recent purchase was thinly sliced. Could you please send us a Direct Message with the best before date and the bakery code stamped on the reseal tag? We look forward to hearing from you so we can make this right. Best regards Kingmsill Care
@FocusArmy Thanks for getting in touch . Our Consumer Care Team would be happy to look into this further for you. Can you please contact them at [email protected] with the best before end date and the production coding from your most recent purchase?
@LiverbirdClaire Hi Claire - we are sorry to see this and will be happy to send a voucher so you can replace this pack - please email your details including your address to [email protected] and we will sort this out for you.
@davbadhen We are sorry to hear you are unhappy with our bread, can you please sent the details of your complaint to our Consumer Care Team [email protected] Please include your name and address along with the best before end date and coding from the sticky tag.
@artsonthemoveco@Tesco We're sorry to hear your mum is having trouble finding our 50/50 No Crusts! Could you please DM us your postcode so we can try to find a local store that is stocking it for her? Many thanks, Kingsmill Care
@Morris0301 Hi, we are really sorry to hear you have had some issues with one of our loaves. Please email our Care team here [email protected] so they can look into this for you, many thanks team Kingsmill
@MarkMcC57046578 We rely on members of the public such as yourself to let us know about any abandoned baskets, if you would like us to collect please drop us an email to [email protected] and we will do the rest.
@MarkMcC57046578 Our telephone lines are open Monday - Friday 09:00 - 17:00, or you can email us at [email protected] and we can arrange to collect the abandoned baskets. Please include the full address and number of baskets to collect along with any vehicle restrictions in place.
@gavinbr1987@Morrisons Hi Gavin, Thanks for bringing this to our attention we are really sorry about what you found. To help us investigate this please DM us with the best before date and production codes from the loaf, along with your full name and address. Many thanks, Kingsmill Care
@friendfreezone Hi, really sorry to hear what you found in your recent purchase. Please can you DM us your full name, address, and the production code from the reseal tag so we can investigate this for you right away. Many thanks, Kingsmill Team
@kevspencer51 That's fantastic to hear! It sounds like you've found a new favorite in our 50/50 Farmhouse. There's nothing quite like that first bite (or smell!) of something truly delicious. Thanks for being a devoted fan!โค๏ธ
@KLGeordiemum Hello Karen, sorry to hear your latest purchase of our bread was not as fresh as you would expect from our brand. Please share the BBE and coding with us along with the type of bread and we will post out some vouchers. We have followed you so you can DM us your address.
@Dan94674050 Hi there! Sorry to hear about the missing crumpet ๐ Thatโs definitely not what we want. Could you please DM us so we can look into this and make it right?
@McEuScot I am sorry you are disappointed in our pancakes and from the photograph I can see why. This is not our usual standard so we would like to make this right. Please DM us your name and address along with the coding and BBE on the pack we will pop some vouchers in the post.