Agile’s test-and-learn approach is often described as incremental and iterative, but no one should mistake #incremental development processes for incremental thinking. #thinkbig#Transformation#agileatscale
Agile coaches need to really operate with a skin in the game. Coaching is far beyond training and introducing of abstract concepts. You need to show them how to turn that abstract to reality.
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@KLM Luggage Delayed with your Partner @Delta -> Tried to submit the claim on Website of Delta = Failed, then on @airfrance = Failed, now on KLM website = Failed. Tried calling in the meanwhile, but nothing works.. Please reach out!