Lisa Kowalewski

- Curious human looking to make things better by design
- Focus: Service design in government
- Consultant at PwC (previous @Tech4Germany and @StockportMBC)

[Design Council @designcouncil]

Design for Planet will give a platform to visionaries from the design sector who are leading the way in sustainability and climate-action, and support others in the industry to prioritise the welfare of their planet.
https://t.co/z9zfyxOg5R
#DesignForPlanet #OneStepGreener

[Lisa Kowalewski @kowa_lisa]

@simonecarrier @espinosaureta Can only agree with @espinosaureta - we were very excited to be matched with you @simonecarrier and loved every minute of our sessions 🤓

[Lisa Kowalewski @kowa_lisa]

Heute zum #sdday21 bin ich sehr Stolz, dass ich durch @Tech4Germany ein kleiner Teil der anfänglichen Zielsetzung und Gestaltung des Steuerlotsen für Rentner:innen war! Ich wünsche dem @DigitalServ4Ger Team viel konstruktives Feedback und frohes iterieren :) #servicedesign

[DigitalService @DigitalServBund]

Mit dem Steuerlotsen können Rentner:innen ohne Zusatzeinkünfte AB JETZT ihre Steuererklärung einfach online einreichen. Der #Steuerlotse ist eine digitale Hilfe, die die Abgabe von StE erleichtert.

👉 https://t.co/YjQnVX8vPx

Vom @DigitalServ4Ger für @BMF_Bund entwickelt. (1/9)

[Public Service Lab @PublicServLab]

Nach dem großen Erfolg im November mit 200+ Teilnehmer:innen kehrt die Public Service Lab Week vom 14.–18. Juni zurück!

Wieder von Montag bis Freitag zur Mittagszeit mit Vorträgen, Workshops, Diskussionsrunden zu Nutzerzentrierung und Service Design in der Verwaltung. Bald mehr!

[Lisa Kowalewski @kowa_lisa]

@GovDesignAcad Thanks for sharing (and nudging me to re-read)! Having experienced two new work contexts since then it's been good to reflect on which things still ring true in my current reality :)

[Lisa Kowalewski @kowa_lisa]

@Christian_Ruiz_ @odi @staatslabor @SonjaAnton1 Inspiration für's Weiterbildungsprogramm eurer zukünftigen Digitallotsen?

[Lisa Kowalewski @kowa_lisa]

@LilithWittmann Kennst du bestimmt schon aber diese AG sieht vielversprechend aus https://t.co/VWQXxCZIKv und @SonjaAnton1 danke für den Tag, teile gerne meine UK Perspektive :)

[Lisa Kowalewski @kowa_lisa]

Useful to see my culture 'shock' between Germany and the UK somewhat quantified 🤔Much potential especially for the co-creative nature of service design: "Proactive involvement of users and stakeholders in digital government reforms is lacking in most countries."💪🚀

[OECD ➡️ Better Policies for Better Lives @OECD]

💻 Governments are becoming incresingly digital & data-driven in order to improve public services and better respond to + recover from crises, such as #COVID19.

Where do countries stand on #DigitalGovernment? ⤵️ https://t.co/wjjURmYCL4

[Tech4Germany @Tech4Germany]

🚀 ENDSPURT! 🚀

Am Montag (19.10) 📅 haben alle @Tech4Germany Teams, nur8⃣Minuten, um ihre Ergebnisse der letzten 12 Wochen zu pitchen 👀🦾⏳

Online könnt ihr alles nachverfolgen und euch direkt mit den Teams austauschen 💻 Schaut vorbei! ⬇️

https://t.co/EfMbU5Ht59

[Lisa Kowalewski @kowa_lisa]

Innovation, creativity and community in the public sector? Absolutely! Especially this week @CreatBureauFest with many brilliant speakers from around the world. https://t.co/7w3ZvHEwLQ

// Wir präsentieren auch morgen kurz unser Projekt 'Steuerlotse' 👇 @BMF_Bund #CBF2020 //

[Tech4Germany @Tech4Germany]

Diese Woche steht ganz im Zeichen des @creatbureaufest 👀🚀🦾 Sechs unserer Teams stellen ihre Projekte morgen vor & möchten euer Feedback! 15 Min pro Team für Präsentation + Q&A!

📅 29.09.
🕒 15-16.30 Uhr
Kostenlose Registrierung👇: https://t.co/m2jJau4Pfg

[#digitalstockport @SMBC_Digital]

In the latest #digitalstockport blog @KieranSpruce and Luke Price talk about how our ‘Strategy and Reform’ and ‘Design’ teams have been merged to enable more #collaborative working. #DoingDigitalDifferently
https://t.co/B93O85UUZw

[Essex Digital Service, Essex County Council @ECC_EDS]

“Transformation cannot be scheduled and it does not have a deadline in a project plan. It has to be earnt."

As @BhupinderKaurM3 prepares to leave @ECC_SD, she tells us what #servicedesign in #localgov has taught her.

https://t.co/DApZhG7mdJ

[Lisa Kowalewski @kowa_lisa]

@fa_kamali @servicedsgnclub @espinosaureta

[Lisa Kowalewski @kowa_lisa]

Obviously I'm biased...but this is a fantastic role, bursting with potential. I was lucky enough to be part of the beginning of service design at Stockport, and can only recommend developing it further with the passionate and driven people over there! @sdxjobs #servicedesign

[#digitalstockport @SMBC_Digital]

We’re looking for a Lead Service Designer to join our multi-disciplinary team at #DigitalStockport. You'll be working in a #agile environment with a great culture. For more info visit: https://t.co/P3ptuuBVNK

[Lisa Kowalewski @kowa_lisa]

Dieses Buch spricht mir gerade aus der Seele und hilft mir die vielen neuen Eindrücke von unserem Projekt zu verdauen. Thanks @aschaminee for this awesome resource, every time I read it I find more meaning! #t4g20

[Lisa Kowalewski @kowa_lisa]

@lisajjeffery Thanks for the re-tweet @lisajjeffery and for your support to connect and train us design in gov folk more/better!

[Lisa Kowalewski @kowa_lisa]

@CyriacRinto @SMBC_Digital @Tech4Germany Thanks Rinto, likewise! Will be following your onward journey in gov too :)

[Lisa Kowalewski @kowa_lisa]

Had a chance to reflect on my time @SMBC_Digital before starting my new adventure at @Tech4Germany.
Super excited to use what I've learned so far, absorb more, and apply it in a new context. https://t.co/xu7bBkUv21

[Lisa Kowalewski @kowa_lisa]

@sherann_hillman @SMBC_Digital @Tech4Germany Thanks @sherann_hillman all the best to you too!

[#digitalstockport @SMBC_Digital]

In the latest #digitalstockport blog, user experience designer @emmajem_ describes how we used personas for user testing during lockdown #uxdesign #userresearch #usabilitytesting https://t.co/qS7Dht7ccA