Kraken Support

We're here to help. Get account assistance at Visit for real-time updates on the status of our platform.

[Kraken Support @krakensupport]

@andersonjoy170 Hi, we've replied to your DM already. Feel free to check it 🐙

[Kraken Support @krakensupport]

Reminder: Kraken is performing a system upgrade today at 07:00 UTC. The Kraken Spot Exchange Website and API will be unavailable for approximately 15 minutes.

More details and real-time updates at https://t.co/SiYH5aAlw0.

[Kraken Support @krakensupport]

@bostonpolkadot totally hear you 🙏 just in case you'd like us to take a look, feel free to send us a message and we'll review it 👍

[Kraken Support @krakensupport]

@keeks1091

[Kraken Support @krakensupport]

@raniamelia @Sedaprasanyaad It's a gateway issue, no sync needed 👉 https://t.co/vI501cGdXD

Devs are working on it 🤝

[Kraken Support @krakensupport]

@JGRIM09 Hi there 👋

Kraken Support here 🐙

Can you please send us a DM so we can look into this? https://t.co/g4wF3HVVqs

[Kraken Support @krakensupport]

@royallll121 I can see it, replied already 🤝

[Kraken Support @krakensupport]

@royallll121 cash or crypto? Please send a DM 👀 https://t.co/g4wF3HVVqs

[Kraken Support @krakensupport]

ahhh sorry to hear that 🙏 a gap like that usually comes down to spread/slippage on lower-liquidity pairs, and market orders fill at the best available price depending on liquidity at the time. The confirmation page does show the final amount before committing, but happy to take a closer look, send us a DM 👍

[Kraken Support @krakensupport]

@josephj89211025 Thanks for both the good and bad point mate! If you'd like to expand on the latency issue with the regular app we'd be happy to address it in a DM.

[Kraken Support @krakensupport]

@Crimson_n_Cream Hi, thanks for reaching out. We’ve escalated this to our team so they can take a closer look and help.

[Kraken Support @krakensupport]

@Bananay1ok We’ve sent this to our team so they can check what happened and sort this out for you.

[Kraken Support @krakensupport]

@pravinraju9782 Sorry to read, def no the experience we want for our clients. Pls DM us with more details, so we can escalate this for you and get you sorted. https://t.co/g4wF3HVVqs

[Kraken Support @krakensupport]

@pravinraju9782 Hi, pls DM us with your Public Account ID and will check this for you now. Thanks. https://t.co/g4wF3HVVqs

[Kraken Support @krakensupport]

@Jenniferalger08 We've replied to your DM 👀🐙

[Kraken Support @krakensupport]

@phoenix_step Hello! Please send us a DM, we'd be happy to look into this for you. 🐙

[Kraken Support @krakensupport]

@KRYPTOMAN555 La meilleure façon de résoudre cela est d’obtenir de l’aide. Nous sommes là pour vous, à un simple message privé.

John 🤠 https://t.co/g4wF3HVVqs

[Kraken Support @krakensupport]

@Kuzey 🤜 🤛

[Kraken Support @krakensupport]

@jibidieuw ahhh love that Krak's so handy! 🙌 this one only runs across Kraken app and Pro (app + web), entries are earned on euros deposited into your Kraken account. No Krak at this time.

[Kraken Support @krakensupport]

@cryptodestin @Tradermayne Sorry to read you’re stuck, def not what we want for any of our clients. Please DM us with your ticket#, and we’ll make sure to get you sorted by a real human asap.