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@ScotRail@BTP Can you please explain why teenagers on Ayr train leaving from Glasgow Central platform 11 at 1.05 appear to be drinking and smoking and not one of them wearing a mask. Clearly a risk to other passengers yet noone has addressed this
@Hibernian681875 @CarolineTonkin@ScotRail@NicolaSturgeon@MathesonMichael@transcotland Hence why I clean my table as noone should put faith in this job being done for you even though Scotrail post videos making passengers aware that they clean the tables between journeys and deep clean at night. I've shown enough evidence to clarify this is not the case
@Hibernian681875 @CarolineTonkin@ScotRail@NicolaSturgeon@MathesonMichael@transcotland I'm fully aware of that fact and the amount of passengers travelling I'm not silly but this is first thing in the morning after a 'deep clean' 6.50am in the morning when no passengers on train. I'm trying to raise awareness to people as well as highlight my concerns
@CarolineTonkin@ScotRail@NicolaSturgeon@MathesonMichael@transcotland Sorry to suprise you but I chose a different seat this morning as I had a feeling this would happen and you'd focus on area I normally sit at. The tables may 'look' clean on inspection but they are not believe me. I have uploaded video of return journey to show you!!!
@CarolineTonkin@ScotRail@NicolaSturgeon@MathesonMichael@transcotland DAY 5 6.50am AYR to Glasgow Central 15/01/2021 carriage number 38715 seat number 20 all cleaned for you Scotrail because it was filthy as you can see from below picture. Compliant submitted media and press next.
@ScotRail@NicolaSturgeon@MathesonMichael@CarolineTonkin@transcotland Its not stains,this is engrained DIRT and FILTH. I can assure you this is not a standard of cleanliness fit for human purpose to travel in. Appalling and down right disgusting. My health and well being is being affected through this at the thought of what to expect each journey
@ScotRail@NicolaSturgeon@MathesonMichael@CarolineTonkin@transcotland Are you having a laugh....its filthy nothing to do with refurbishing!!!!! Its harrowing what passengers are having to endure and really no excuse and refurbishing isn't one of them...heard it all now.๐
@ScotRail@CarolineTonkin Complaint raised and awareness highlighted to Transport minister and Nicola Sturgeon and videos and evidence will be reported to newspapers .
@ScotRail@NicolaSturgeon@MathesonMichael@transcotland
This is misleading and incorrect information being provided to passengers using Scotrail trains. It is evidently clear that this promise is not happening evidence attached. I have been continually reporting my issues
@ScotRail@CarolineTonkin So shutting the gate once the horse has bolted is pointless. Deep cleans are not happening. I've sent train carriage numbers seat numbers all week and no improvement .
@ScotRail@CarolineTonkin Dean I've raised this all week - see previous posts...at this rate by end of week I'll have cleaned every carriage on your behalf. I can't sit at a table or seat prior to cleaning as the risks are extremely high due to the lack of cleanliness on the trains
@ScotRail@CarolineTonkin This mornings journey 6.50am Ayr to Glasgow Central. You trying to tell me this has been deep cleaned ....I don't think so ๐ฑ๐คข Filthy
@ScotRail@CarolineTonkin False information being provided to passengers and a risk to people as you have clearly stated this doesn't happen yet your message/video to passengers is stating it is....
@ScotRail@CarolineTonkin Angus the Scotrail video posted today regarding the cleaning between journeys requires to be taken down as the video is contradicting everything that you are saying. Now you have openly informed us that it's NOT happening and passengers are getting on at Central thinking it is..
@ScotRail@CarolineTonkin ANGUS it's not happening I'm afraid and you stated above that your colleagues cant clean every train between every single journey but the video tweeted ensures your passengers that it is happening. Both occassions at Central no cleaning has taken place as per above information