Lifecake

📸 The photo journal for proud parents 👶 Your child’s journey, shared with family 👉 Download the App:

[Lifecake @Lifecake]

@RobynsDa Hi Robert, I checked back in with the support team and I believe they have sent you an email with some suggestions focussed around the quicktime codec on your windows system. I hope this helps you sort out the problem.

[Lifecake @Lifecake]

@RobynsDa Hi Robert, I'll let the support team know, I'm sure that they be in contact as soon as they are able.

[Lifecake @Lifecake]

@MKavey Hi Michael, In case you missed it, I see the BackThen Team made an announcement about web support.

https://t.co/bPyr41VSoq

[BackThen @BackThenApp]

WEB COMING July 1st 2020. Fast, efficient and also works well on older mobile devices and tablets.

[Lifecake @Lifecake]

Yesterday we made the announcement that Lifecake is closing. As a result there has been a lot of confusion about subscriptions, refunds and ownership. We are really sorry. We want things to be very clear so we are writing to all Lifecake customers.

[Lifecake @Lifecake]

@kimfransman Hi Kim, I'm afraid I don't know what the BackThen Team's plans are with their app. I'm sure if you drop them a line using [email protected] they would be happy to hear from you.

[Lifecake @Lifecake]

@broken_angel182 Hi Sarah, I believe the BackThen team have announced their intention to launch a Web version of their service from 1st July.

https://t.co/bPyr41VSoq

[BackThen @BackThenApp]

WEB COMING July 1st 2020. Fast, efficient and also works well on older mobile devices and tablets.

[BackThen @BackThenApp]

WEB COMING July 1st 2020. Fast, efficient and also works well on older mobile devices and tablets.

[Lifecake @Lifecake]

@nefnywrites Hi Stefanie, It is certainly available on Android too - I'm using it. The Google Play Store has the annoying habit of changing BackThen to Back Then, when you search for it. This link will go straight to the Android version:
https://t.co/jQQRr4PZYn

[Lifecake @Lifecake]

@TheSyst00873084 Hi Paul, we are really sorry about the timing too. Can I suggest you drop a line to the BackThen Team - [email protected] Perhaps there is a way they can help migrate your grandmothers account.

[Lifecake @Lifecake]

@tasharichmeier @BackThenApp Hi Tasha, Migrating to BackThen is started inside the Lifecake App. You'll find a handy guide on the BackThen website. https://t.co/1n18vAMqZA

[Lifecake @Lifecake]

@kimfransman Thanks for your understanding Kim.

[Lifecake @Lifecake]

@kimfransman Hi Kim, Yes, that's correct.

[Lifecake @Lifecake]

@jaynelynette Glad you succeeded Jayne.

[Lifecake @Lifecake]

@jaynelynette Hi Jayne, Sorry to hear you are having difficulties. Do you see any sort of error message? Are you clicking download on one file at a time, or are you clicking on many to do simultaneous downloads? Does the download always fail in the same place?

[Lifecake @Lifecake]

@_mcph @CanonUKandIE Hi Marco, Sorry if it is not clear in the FAQ I pointed you at, but you do not have to send invites again.
All you need to do is ask people to:
1. Open the Lifecake app
2. Go to Menu
3. Tap the ‘Tell Me More’ button

Follow the instructions to create an account.

[Lifecake @Lifecake]

@_mcph @CanonUKandIE Hi Marco, if you choose to migrate to BackThen's app all your photos and videos will be moved across. There is nothing random. There is a guide on how to transfer in the BackThen FAQs. No invites need to be sent to existing family & friends on Lifecake.
https://t.co/1n18vAMqZA

[Lifecake @Lifecake]

@bubble_engine Hi there, I think the BackThen team handle this in their FAQs.

https://t.co/43RwESDL6F

If you have any further questions for them you can contact them at [email protected]