jade evans

[jade evans @LilJade]

@CraigInglis

[jade evans @LilJade]

#JohnLewis I ordered this based on the discription and only received the game, @MartinSLewis @MSE_Deals where do my rights stand on this

[jade evans @LilJade]

@jlandpartners

[jade evans @LilJade]

@aarondesourdy @Alanmiller1980 @jlandpcustserv @jlandpartners @CraigInglis

[jade evans @LilJade]

@aarondesourdy @wilford23 @jlandpartners @jlandpcustserv @MartinSLewis @CraigInglis what does the custom director think about all this then?

[jade evans @LilJade]

@aarondesourdy @Alanmiller1980 @jlandpcustserv @jlandpartners @MartinSLewis Yes no complaints department over the phone. So I emailed no reply. Funny how people have to resort to social media for a response!!

[jade evans @LilJade]

@aarondesourdy @Alanmiller1980 @jlandpcustserv @jlandpartners @MartinSLewis How can they have a legal team ring a customer? #JohnLewis not cool

[jade evans @LilJade]

@PaulHNUFC @jlandpcustserv @aarondesourdy another customer suffering because of the John Lewis mistake. I've also received the same bad customer service from the bundle 'mistake'

[jade evans @LilJade]

@jlandpcustserv @Alanmiller1980 So your not the only one suffering problems because of their mistake? @aarondesourdy you seen this

[jade evans @LilJade]

@aarondesourdy @jlandpcustserv Funny how no one responds to mine from this morning or my email. You like to give one reply and then that's it

[jade evans @LilJade]

@aarondesourdy @jlandpcustserv @jlandpartners @MartinSLewis #tradingstandards

[jade evans @LilJade]

@aarondesourdy @jlandpcustserv @jlandpartners @MartinSLewis At least you've had an apology

[jade evans @LilJade]

@aarondesourdy @jlandpcustserv @jlandpartners @MartinSLewis Very frustrating indeed I have a disappointed son who loves spiderman but cannot play the game as we don't have the console! Lost my faith in #johnlewis #NotFair #consumerfirst

[jade evans @LilJade]

@aarondesourdy @jlandpcustserv @jlandpartners @MartinSLewis Basically it's false advertising to get you to buy the game I think, get the sales in then retract and say its an error. Surly with it being on their website a week they would have known about such a big error

[jade evans @LilJade]

@aarondesourdy @jlandpcustserv @jlandpartners @MartinSLewis Did they just explain that it was some type of error? That's all I'm getting? No body wants to talk about their terms and conditions with me

[jade evans @LilJade]

@aarondesourdy @jlandpcustserv @jlandpartners @MartinSLewis They don't listen to your complaint and keep giving the same response. #johnlewis customer service is shocking. Anyone else buy the bundle and only receive the game? #PS4 #SpiderManPS4pro #SpiderManPS4 no wonder sales went through the roof with false advertivertising by JohnLewis

[jade evans @LilJade]

@jlandpcustserv I have sent DM

[jade evans @LilJade]

@april58669028 Have you agreed to return it or have you questioned them more on it? I really don't think it's fair once you receive and order to then turn around and say no

[april @april58669028]

#johnlewis iv ordered this clearly states bundles included but didnt deliver the bundles only the game!

false advertising to costumer ! should honor what it says on website. now i got a disapointed child who was looking forward .. i got a ps4game with no console to play on