Lisa Barnett

[Lisa Barnett @lisabarnett]

@zavvi_cs This doesn’t make it acceptable to just ask for an email then ignore us again for days

[Lisa Barnett @lisabarnett]

Probably wouldn’t bother ordering from @zavvi_cs @zavvi if you want your goods, or a reply from their customer service team. All you get is generic responses and them telling you they’re busy no matter which way you try contacting them!!

[Lisa Barnett @lisabarnett]

@NicholasMai @zavvi_cs @zavvi @_alicebeer Exactly that. Or they do reply but with a delaying tactic. Such as what’s your email, order etc. You have it already!! It causes us all to use multiple platforms so making more backlog.

[Lisa Barnett @lisabarnett]

I initially contacted you on Sunday. You have my money and I don’t have my full order. I WILL do a chargeback if you don’t contact me ASAP.

[Zavvi CS @zavvi_cs]

@lisabarnett We're just working through our inbox as quickly as we can during this busy period, the delay in replies is due to how busy we are. However we'll be in touch shortly to help don't worry 💚
Thank you for your patience.
-Keri

[Lisa Barnett @lisabarnett]

@zavvi_cs I’ve tweeted the Zavvi page the cs page and tried to messaging option. I need a reply! You’ve only sent half my order!!

[Lisa Barnett @lisabarnett]

@zavvi_cs I have done this several times and used the messenger service. Trying to contact you is ridiculous.

[Lisa Barnett @lisabarnett]

@zavvi only half of my order has been delivered where is the rest of it? I dm’d you on sat and not actually had this sorted yet!

[RiZE Festival @RiZEFestival]

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[Lisa Barnett @lisabarnett]

@verynetwork I’m trying to get through to cs but your advisors phones don’t work I can’t hear them! I had a return today but you’ve only returned part of my order when all items were in my parcel!

[Lisa Barnett @lisabarnett]

@HarveysHQ feel very let down with your services. My Nan ordered furniture months ago and was never informed it was it of stock. She is now missing one big item with no definate delivery date. You customer service team were most unhelpful and inconsistent !! Please help

[Lisa Barnett @lisabarnett]

Thought you'd be interested in this #offer on the free #deals & #voucher app @bigdealslocal

[Lisa Barnett @lisabarnett]

@ThomsonCares Our booking is for 29th June and we want to know the cost add someone in the room. How do we get through to you?

[Lisa Barnett @lisabarnett]

@ThomsonCares Yeah 0203 451 2688 a number I was previously given in an email from thomson.

[Lisa Barnett @lisabarnett]

@ThomsonCares I've been trying to contact customer service all day. I've held for over 20 mins each time and then the lines go silent.

[Lisa Barnett @lisabarnett]

Thought you'd be interested in this #offer on the free #deals & #voucher app @bigdealslocal

[Lisa Barnett @lisabarnett]

Thought you'd be interested in this #offer on the free #deals & #voucher app @bigdealslocal

[Lisa Barnett @lisabarnett]

Thought you'd be interested in this #offer on the free #deals & #voucher app @bigdealslocal

[Lisa Barnett @lisabarnett]

Thought you'd be interested in this #offer on the free #deals & #voucher app @bigdealslocal

[Lisa Barnett @lisabarnett]

Thought you'd be interested in this #offer on the free #deals & #voucher app @bigdealslocal

[Lisa Barnett @lisabarnett]

Thought you'd be interested in this #offer on the free #deals & #voucher app @bigdealslocal