Liveops

Liveops delivers tech-powered, human-led customer service. For 25+ years, we've helped top brands with flexible, scalable support built on care and trust.

[Liveops @Liveops]

🚀 Another exciting client win! https://t.co/JqqBSLlAev

Liveops has been selected by a leading global e-commerce marketplace to help modernize customer support through a flexible hybrid delivery model combining U.S. and Philippines-based support.

The partnership will help the organization:
🚀 Scale rapidly to meet growing demand
💙 Improve quality and customer satisfaction
⚡ Increase operational efficiency
🎯 Accelerate readiness through Learning-as-a-Service (LaaS)
🤖 Identify AI opportunities with the LiveNexus™ AI Review & Roadmap

As customer expectations continue to evolve, organizations need more than additional capacity—they need smarter, more agile customer experience solutions. We're proud to help our clients achieve better business outcomes through flexible global delivery, operational excellence, and AI-powered innovation.

#Liveops #CustomerExperience #CX #CustomerService #HybridDelivery #AI #Innovation #DigitalTransformation #BusinessGrowth

[Liveops @Liveops]

⚡ Faster customer service doesn't always mean better customer service. https://t.co/HMtQxMhkUC

Customers don't just want quick responses—they want their issues resolved with as little effort as possible.

Our latest blog explores why AI should improve outcomes, not just speed, and why the best customer experiences combine intelligent automation with human expertise.

#CustomerExperience #CX #AI #CustomerService #ContactCenter #DigitalTransformation #Liveops

[Liveops @Liveops]

Before the fireworks light up the sky, we're celebrating something else worth recognizing: the freedom to work with flexibility. 🇺🇸���

At Liveops, our network of independent contractors has the opportunity to choose when and where they provide customer service, creating work that fits their lives, not the other way around.

This Independence Day, we're celebrating the spirit of independence, flexibility, and the people who make exceptional customer experiences possible every day.

Wishing everyone a safe, happy, and meaningful Fourth of July! ❤️🤍💙

#FourthOfJuly #IndependenceDay #Liveops #WorkFromHome #IndependentContractor #Flexibility #CustomerExperience #RemoteWork

[Liveops @Liveops]

🌟 Agent Spotlight: Meet Earl! 🌟 https://t.co/cYRl3Qo5Vt

Success doesn't happen by chance. It’s built through consistency, preparation, and a strong sense of purpose.

This month's Agent Spotlight celebrates Earl, whose professionalism, dedication, and commitment to continuous improvement have earned him recognition as Agent of the Month. From staying disciplined and prepared to keeping family at the center of his motivation, Earl's story is an inspiring reminder of what long-term success looks like.

Read Earl's story and discover what drives his success. 💙

#Liveops #AgentSpotlight #AgentOfTheMonth #CustomerService #RemoteWork #ProfessionalExcellence #Leadership #SuccessStory #WorkFromHome

[Liveops @Liveops]

💡 Wondering how independent contractors earn with Liveops? https://t.co/kX8lzn9oUC

Transparency matters, especially when you're exploring work-from-home opportunities. That's why we're breaking down exactly how our independent contractor model works, including:

💰 When earnings begin
📞 How many client programs use a per-talk-minute compensation model
🎓 Certification incentives available on many client programs
⭐ Performance-based incentive opportunities
🔍 Why a background check is required
💻 Technology requirements before you get started

No surprises. Just clear answers to help you make an informed decision.

#Liveops #WorkFromHome #IndependentContractor #RemoteWork #CustomerService #WorkFromHomeJobs #RemoteJobs #FlexibleWork

[Liveops @Liveops]

What a week at #CCWVegas2026! 🎉 https://t.co/4uVcnvpqqL

From insightful conversations about the future of AI in customer experience to two incredible speaking sessions featuring our own Liliana López-Sandoval, Ali Birouti, and Michelle Winnett, we're leaving inspired by the innovation happening across our industry.

The biggest highlight? 💜

🏆 Liveops was honored with the CCWomen's 2026 Best Workplace for Gender Equity Award. We're incredibly proud of this recognition and what it represents: a culture built on opportunity, inclusion, and empowering women to lead.

Thank you to everyone who connected with us in Las Vegas. Until next year!

#CustomerExperience #CX #AI #ContactCenter #CCWomen #GenderEquity #Liveops #LiveNexus

[Liveops @Liveops]

🏆 We're honored to be named the winner of the 2026 CCWomen Best Workplace for Gender Equity Award!

This recognition reflects our commitment to creating opportunities through flexibility, inclusion, leadership development, and representation across our organization.

Read more: https://t.co/w8VMl9SdFT

#CCWomen #GenderEquity #WomenInLeadership #CX #CustomerExperience

[Liveops @Liveops]

🇺🇸 This Memorial Day, Liveops pauses to honor and remember the brave men and women who gave their lives in service to our country.

Today, we reflect with gratitude on their courage, sacrifice, and commitment to protecting the freedoms we hold dear. We also recognize the families, veterans, and military communities who carry their legacy forward every day.

At Liveops, we’re proud to offer work-from-home opportunities to thousands of veterans, military spouses, and members of the military community who continue to bring dedication, resilience, and service-minded support to everything they do. ❤️🤍💙

From all of us at Liveops, we wish you a meaningful Memorial Day.

[Liveops @Liveops]

Happy Mother’s Day to the moms who do it all. 💐

At Liveops, we’re proud to support opportunities that can help stay-at-home moms earn income while still being present for the moments that matter most.

Mothers bring patience, empathy, resilience, problem-solving, and heart into everything they do, and those qualities make a lasting impact on families, communities, and customer experiences alike.

Today, we’re celebrating the incredible moms across the Liveops community. Thank you for all that you do, today and every day. 💙

#MothersDay #Liveops #RemoteWork #CustomerExperience #WorkLifeBalance

[Liveops @Liveops]

🤖 Gen Z is already shaping the future of customer service.

In our Liveops 2025 Holiday AI & Customer Service Report, 89% of Gen Z used AI during holiday shopping, compared to 60% of Boomers.

Read how AI is changing customer expectations across industries 👇
https://t.co/xKEYV33ZlQ

#GenZ #AI #CustomerService #CX #Liveops

[Liveops @Liveops]

Email support still plays a critical role in customer service. 📧

Our latest blog explores why outsourced email support still matters, what executives should look for in a partner, and how the right model can improve consistency, responsiveness, and scale. 👀

Read more: https://t.co/sYOeo11fnI

#CustomerService #EmailSupport #Outsourcing #CustomerExperience #ContactCenter #BPO #Liveops

[Liveops @Liveops]

Efficient patient scheduling takes more than open slots. 🏥 It takes strong support behind the scenes to reduce friction, improve access, and create a better experience for patients and providers alike. 📅💬

Read more: https://t.co/AdhfYutICX

#Healthcare #PatientScheduling #CareCoordination #InsuranceVerification

[Liveops @Liveops]

Liveops is expanding our nearshore operations in Mexico to support a major national insurance brand and strengthen bilingual, time zone-aligned customer support. 🇲🇽🗣️⏱️

Read the press release: https://t.co/6DGrDGvrx5
🔗

#Liveops #Insurance #BilingualSupport #Nearshore #Mexico #CustomerExperience #ContactCenter

[Liveops @Liveops]

Considering #OutsourceSales in 2026? 🚀 https://t.co/UpFArU4PgZ

This blog covers:
✅ When an #OutsourceSalesTeam makes sense
⚡ What to expect from sales support outsourcing
📈 How to scale faster without losing quality

Read: Outsourcing Sales Teams in 2026 🔗

#SalesLeadership #B2BSales #RevenueOps #PipelineGeneration #Outsourcing

[Liveops @Liveops]

AI simulation is reshaping certification and readiness in customer support. 🤖 https://t.co/kaJHeUdNCG

Our latest blog breaks down:
🔹 What AI simulation training is
🧩 How it works in certification
⚡ Why it improves speed to proficiency
📚 How Liveops applies it through learning & development + LaaS

#AITraining #AISimulation #LearningAndDevelopment #ContactCenter #CustomerService #LaaS #Liveops

[Liveops @Liveops]

Weather hits. Travel spikes. Calls surge. 🌧️❄️🚗

New blog: how roadside teams stay responsive with roadside assistance outsourcing, contact center surge support, after-hours coverage, and AI voice agents that deflect simple status checks.

Read: 🔗 https://t.co/WSDmTGfz25

#RoadsideAssistance #ContactCenter #CustomerService #Outsourcing #Operations

[Liveops @Liveops]

Roadside calls are high-stakes. 🚗📞

New blog: Roadside Assistance: From IVR to AI Voice Agents, What Changes and What Stays Human 🤖🧠❤️

What automation can improve (intake + triage) and what should stay human (safety, empathy, service recovery).

Read: https://t.co/pg7ieS2QGB

#RoadsideAssistance #CustomerService #AI

[Liveops @Liveops]

🏥🩺 No-shows still happen in telehealth, and they quietly drain provider time.

New blog: how telehealth software can reduce missed visits, improve visit readiness, and help maximize provider utilization, plus how Liveops supports the scheduling and "join" moments that keep care on track. 👩‍⚕️💻

Read: https://t.co/BWL9pebyBa

#Telehealth #DigitalHealth #HealthTech #HealthcareOperations #PatientAccess

[Liveops @Liveops]

Virtual visits don��t fall apart during the clinical convo, they fall apart around it.

Links expire. Portals confuse. Audio fails. Intake steps stall. That’s why virtual visit concierge support matters, it keeps patients moving and protects clinician time. 🧑‍⚕️💻🩺✅

https://t.co/ICWepDqKtn

#telehealth #virtualhealthcare #digitalhealthsolutions #patientexperience

[Liveops @Liveops]

❤️🔴 American Heart Month + #WearRedDay at Liveops! Big thanks to everyone who wore red and shared pics 📸👏

Drop a ❤️, comment, or share your red-day photo below to help spread heart-health awareness. 🫶🩺

#AmericanHeartMonth #HeartHealth #GoRedForWomen #Liveops