NHS Lothian Person Centred Care

A Twitter account for NHS Lothian's Kindness is the Secret Programme. Creating conditions for a Person-centred culture.

[NHS Lothian Person Centred Care @LothianPCC]

Excited to launch our new Twitter account!
We will sharing information about our Kindness is the Secret Programme, which aims to support staff to develop a person-centred culture for patients and staff. #kindness #personcentred

[Linda Conway @LindaConway07]

Great opportunity for 2 Nurse Leaders passionate about improving the quality of person-centred care at the WGH and in REAS!👇 https://t.co/Bb2EAooya6

[NHS Lothian @NHS_Lothian]

To coincide with International Nurses Day on May 12th, we will be unveiling NHS Lothian's Nursing and Midwifery strategic five-year plan at the 02 Academy in Edinburgh 🙌

We are excited to share the new strategy with you very soon 💙

[NHS Lothian Person Centred Care @LothianPCC]

@louise_fegan @LothianChildren Well done Team @LothianChildren and @louise_fegan !

[⭐Louise Fegan⭐ @louise_fegan]

Let’s continue the “What Matters To You?” conversation. It’s important we embed this practice every day for every patient. The engagement and enthusiasm yesterday was phenomenal THANK YOU 😊 everyone that participated and also who made this happen. Can’t wait to collate responses

[⭐Louise Fegan⭐ @louise_fegan]

Our Respite/Residential services Sunndach & Calareidh have been working hard putting WMTY into action. 🤩 They have used testing methods to produce a bespoke version of forms used for inpatient services to suit the needs of their CYP ⭐️@LothianChildren @pyper_jennifer @WMTYScot

[NHS Lothian Person Centred Care @LothianPCC]

So powerful to hear WMTY from patients. Important that we ask WMTY today and everyday. #WMTY2022

[NHS Lothian @NHS_Lothian]

#WMTYDay2022 is back, and we asked our patients at the @WghLothian: #WhatMattersToYou? To learn what matters to Mary, Cliff and more, watch the video below.

[Lydia Howells @Lydia_Howells1]

Ward @204Rie stopped the #WMTY train 🚂 in it's tracks with its #WhatMatterstoYouDay board! Meaningful conversations with patients, staff & relatives have highlighted the importance of warm friendly smiles, working together & positivity. Small actions = big difference. Go team!

[Lydia Howells @Lydia_Howells1]

The '#WMTY' train loved stopping off at platform 205 @gi_renal & seeing the #personcentred feedback they have been collecting and displaying in their colourful boards. They was also a scrummy '#WhatMatterstoYouDay cake! Go team 205
@PeterJa86236502 @jenwatters74 @NHS_Lothian

[Lydia Howells @Lydia_Howells1]

@Rie207 SCN Collette morphed into a rainbow coloured butterfly 🦋 to capture staff feedback. We love the creative approach to leading #personcentred culture in our clinical areas by asking, listening & doing what matters to staff. And of course encouraging #JoyAtWork

[NHS Lothian @NHS_Lothian]

Ahead of 'What matters to you?' day, we're looking at what our patients have said mattered to them most when receiving care.

Here is just some of the feedback about our brilliant teams at @WghLothian! #WMTY22

Find out more at 👉 @WMTYScot

[Lydia Howells @Lydia_Howells1]

@RIE_Lothian site Director Janice Alexander getting involved in the #WMTY2022 celebrations 🚂🙌. We know when patients are engaged with their health care decisions, it can greatly improve their outcomes. That's why it's important we ask, listen & do what matters everyday. #WMTY

[fiona gaskell @fiona_gaskell]

Proud of our team taking part in #wmty22 @LothianSjh looking forward to hearing what matters to our patients and staff. Listening, learning and doing! Hope the teams enjoy the 🧁and the message we’ve sent with them @aristyro @AgnesRitchie8

[Royal Hospital for Children, Glasgow @RHCGlasgow]

#WMTY22

We have had a fantastic day here at the hospital sharing #WMTY messages

Huge thanks to @GCH_Charity for their funding & support surrounding activities for the children and volunteers throughout the day manning the WMTY stand

#WMTY22 #RHCGlasgow

@WMTYScot
@NHSGGC

[⭐Louise Fegan⭐ @louise_fegan]

⭐️ Paul you are a shining star ⭐️ knowing what mattered allowed the team to plan care accordingly and specific to Paul’s needs. Well done! 😊 @LothianChildren @WMTYScot @NHS_Lothian

[NHS Lothian @NHS_Lothian]

Today was #WMTYDay2022, and we asked some of our patients at @RIE_Lothian: #WhatMattersToYou? Watch the video to hear from Kathleen, Brian, Katrina and more.

[NHS Lothian Children's Services @LothianChildren]

Kira is a well-known face around the #RHCYP, always smiling through her visits and treatment. She shared how listening to music helps her through her time on the wards, along with the people most special to her in her life. 💕 Look out for more from Kira tomorrow #WMTY22

[NHS Lothian Children's Services @LothianChildren]

We are celebrating 'What Matters to You?' day today at the #RHCYP. Drop by the stall on the ground floor, next to the @echcharity shop and say hi! We've got biscuits... #wmty22

[NHS Lothian Person Centred Care @LothianPCC]

Excited about the amazing work on person-centred care planning in our Critical Care departments. Demonstrating real commitment to finding out WMTY and getting it right for patients and staff! #wmty22 @SarahGossners @Cbarker44 @riecriticalcare @WghLothian @LothianSjh @RIE_Lothian