Luke McKinney

Design Strategist making great ideas a reality @NileHQ | All views my own.

[Luke McKinney @luke_mckinney]

A few weeks ago I had the privilege to speak at the V&A Dundee to celebrate the 10th anniversary of my first-ever Service Design project, Dementia Dog. It was an amazing (and emotional) day!

A huge thanks to Fiona Corner and the teams at Alzheimer Scotla…https://t.co/glC6tpEaKa

[Luke McKinney @luke_mckinney]

Some interesting changes in the world of Accessibility coming with WCAG 2.2. Check out @grantbroome��s thoughts on where teams and journeys may trip over the new guidelines. https://t.co/X1iPkyTwPs

[Luke McKinney @luke_mckinney]

Callum would love to find out a little more about how you and your teams run accessibility testing and audits.

If you can spare a few minutes to respond to his survey it would be hugely appreciated! https://t.co/EsBVGUxaw5

[Scottish Business Insider @Insidermag]

Strategic design company @NileHQ has acquired @DigA11y and its flagship accessibility product Hugr https://t.co/R1dkuzhdLA

[Luke McKinney @luke_mckinney]

Hugely excited to welcome Dig Inclusion into the Nile team!

It's a big step forward in our commitment to ensuring every digital product and service we create is inclusive and I'm very much looking forward to getting started!

#inc…https://t.co/NNC1w6nbbb https://t.co/ISpeC0D1Or

[Luke McKinney @luke_mckinney]

Is delivering change in your organisation feeling like a solo attempt at Mount Everest?

Here are four lessons learnt at Nile that should help you #changemakers out there feel less alone... https://t.co/Txp8PBRMz5

[Luke McKinney @luke_mckinney]

The Financial Conduct Authority's new guidelines means #accessibility is not something teams can leave to chance.

It's a great win for #customerexperience, however means there'll be changes for everyone working in #financialservic…https://t.co/KGONtYiksX https://t.co/NdVJ3TrFiM

[Luke McKinney @luke_mckinney]

@jenilennox @amythibodeau @jdsunart @kiwiandroo Awwww that's the best compliment have had in a while! Thanks @jenilennox!

[Luke McKinney @luke_mckinney]

Jonas Rauff Mortensen's guide for better #Codesign planning getting a shout out in this UX-lloween themed post on user experience design & research nightmares by People for Research. Some other great articles in there too...

#de…https://t.co/oRq9Qo8yc1 https://t.co/6lZfhhDtQ6

[Luke McKinney @luke_mckinney]

@bobzay3 I take this reply as a compliment... You just needed to tag me. The “you.” was superfluous 😂

[Luke McKinney @luke_mckinney]

Just in case you missed it... we were on the telly last night! @NileHQ featured on Noteworthy with @ChrisMcQueer_ – talking about the Royal Bank of Scotland (@RBS) banknotes we designed with the people of Scotland.

Clip below & full show now on iPlayer:

https://t.co/fhpwikEFr3

[BBC Scotland @BBCScotland]

| @ChrisMcQueer_ discovers the amazing stories behind Scotland's bank notes.

#Noteworthy with Chris McQueer tonight at 10pm: https://t.co/f0ZXQ6o8G3

[Luke McKinney @luke_mckinney]

Remote working is easy. Remote culture is a different beast entirely.

Calum shares @NileHQ's experiments in keeping our cultural rituals going whilst working from home. Worth a read!

https://t.co/IyaEsOlDTE

#remotework #remoteculture #covid19 #humanconnection #strategicdesign

[Luke McKinney @luke_mckinney]

@Ryanair is always an interesting study in the opposite of a well designed #CustomerExperience. Had to queue on 3 separate occasions indoors and now just standing beside the empty plane in the rain. Hope there’s a great operations benefit to this! #PriorityBoarding

[Luke McKinney @luke_mckinney]

Are you a designer? Fancy some hands-on learning? Only have 2 hours to spare? Check this out... #GBFH2 @NileHQ

[Luke McKinney @luke_mckinney]

YES! DEMENTIA DOGS!
@dementiadog @TNLUK #NationalLottery25

[The National Lottery @TNLUK]

.@JimmyCarr asked ‘What has the National Lottery ever done for us?’ and he got a pretty robust answer from @rioferdy5, @ChrisHoy and @NicolaAdamsOBE 😂

#NationalLottery25

[Luke McKinney @luke_mckinney]

@fa1rfarm @kirsty_joan @sarah_ron @dasbarrett Mmmmmmm... I feel it is a slippery slope to this guy...

[Luke McKinney @luke_mckinney]

@jamiesunderland Ok, well it could dig into 'the why' that led them to graffiti over an underground sign in order to actually be 'useful' but it made me chuckle

[Luke McKinney @luke_mckinney]

Apparently neo #business #banking is not the #digital utopia we’ve been promised... yet! Useful #customer #feedback comes in many forms @TideBusiness

[Luke McKinney @luke_mckinney]

It’s going to be big!

[Luke McKinney @luke_mckinney]

Ditto!

[Craig McPheat @CraigMcPheat]

Experimenting with design sprint duration tonight, aiming to achieve MVP within 60 mins (!). Good food for thought and interesting participants. Thanks @garybirnie + @fa1rfarm for lead, @NileHQ and @dbbtweet for hosting.