Manchester Airport

We are proud to connect the North ✈️

Online every day 6am - 10pm to help with your travel queries, or visit

[Manchester Airport @manairport]

@Racha33l Hello Rachael. We can help with this. Could you private message us your email and surname, please?

[Manchester Airport @manairport]

@icecream_bob Hello! Passengers who hold a valid blue badge will be able to access the forecourt areas, free of charge, for drop-off only. To avail of this service, the travelling passenger must produce their blue badge to the traffic marshals when entering the forecourt area.

[Manchester Airport @manairport]

@aeaton1994 Good Evening Alex! Thank you for reaching out! You will need to reach out to our provider APCOA directly to appeal the charge. We have listed their contact details below for your use 😊
Chat to an agent via webchat here: https://t.co/maYkQJMBIB
Customer Services on 0345 901 3318

[Manchester Airport @manairport]

Good Afternoon Jenna! We're very sorry to hear you experienced problems when passing through Manchester Airport. Our guests are very important to us and we review feedback to help improve the airport experience. To allow us to investigate, please fill in our online feedback form: https://t.co/KzpoGHU2JF. Thank you.

[Manchester Airport @manairport]

@OriginalJoycey Hello! We're sorry to hear of your experience at Manchester Airport. Please fill in the following form, where our customer service team will reach out within 10 working days. Thank you.

https://t.co/9jBadXJNwk

[Manchester Airport @manairport]

@AlletsonTracey Hello Tracey, was the initial payment made manually, or did you have an automatic payment set up? You can message us privately, where we can assist further. Thank you.

[Manchester Airport @manairport]

@manthaqqq Thank you for letting us know. We have also passed this on to the relevant team who will get this cleaned as soon as possible.

[Manchester Airport @manairport]

Hi Jennifer,

Thanks for the suggestion. There are currently no announced plans to introduce PayPal as a direct payment option for airport parking or lounge bookings, but we’ll be happy to pass your feedback on to the relevant team for consideration.

As an alternative, PayPal now offers a debit card which can be used anywhere Mastercard is accepted, so you may be able to use that in the same way as a standard debit card when making bookings.

Thank you

[Manchester Airport @manairport]

@whiggyuk @EMA_Airport Hi there,

We’re sorry to hear this. If you’re still awaiting a response regarding case reference CS0144758, please send us a private message with the email address used when submitting the complaint and we’ll see if we can request an update from the relevant team.

Thank you

[Manchester Airport @manairport]

Hi Darren,

We're sorry to hear about the delay. Baggage loading and unloading is handled by the airline's ground handling agent rather than Manchester Airport directly. We'd recommend raising your concerns with Jet2, as they will be best placed to investigate the circumstances surrounding your flight delay.

Thank you

[Manchester Airport @manairport]

Hi there,

Passengers are normally permitted to enter the departure lounge up to 3 hours before their scheduled flight departure time. We'd recommend checking with your airline regarding their check-in and bag drop opening times.

If your wife requires assistance, we'd also recommend arranging Special Assistance through your airline before travel.

Thank you

[Manchester Airport @manairport]

Good Morning! We’re sorry to hear that your experience fell short of your expectations. Our guests are very important to us and we review feedback to help improve the airport experience. To allow us to investigate, please fill in our online feedback form: https://t.co/KzpoGHU2JF. Thank you.

[Manchester Airport @manairport]

@JamesDMan2025 Good Afternoon James! Please DM us with further information so that we can assist 😊

[Manchester Airport @manairport]

Good Morning! We’re sorry to hear that your experience fell short of your expectations. Our guests are very important to us and we review feedback to help improve the airport experience. To allow us to investigate, please fill in our online feedback form: https://t.co/KzpoGHU2JF. Thank you.

[Manchester Airport @manairport]

@1johnthebomb Good Morning! We’re sorry to hear that your experience fell short of your expectations. The baggage operation is managed independently by your airline and its handling agent and as such, please speak to them directly for more information on the delay. Thank you.

[Manchester Airport @manairport]

@Tommollatt96 Good Morning! You will be able to utilise our T3 Over-height Pick Up, this was previously the T3 Drop Off Area 😊

[Manchester Airport @manairport]

@M_Kingscott71 Good Morning! You will need to reach out to our provider APCOA regarding your situation. We have popped their contact details below. Thank you 😊
APCOA
Phone: [phone]
Chat to an agent via webchat here: https://t.co/D39gTH6SnO

[Manchester Airport @manairport]

@mollykins64 @STN_Airport Hello Julie, we're truly sorry to hear of the baggage delays you've experienced. It is your airlines’ ground handlers who are ultimately responsible for this part of the operation. Hence, for a detailed response, please contact your airline
directly. Thank you.

[Manchester Airport @manairport]

Hi there,

We’re sorry to hear you’re disappointed with the condition of the car park. We appreciate you taking the time to share your feedback and will ensure your comments are passed on to the relevant team.

If you’d like this to be formally reviewed, please complete our feedback form here: https://t.co/HbjaA03HUq

Thank you