MAVCOM will officially transition all functions to the Civil Aviation Authority of Malaysia effective 1 August 2025, including the handling of all consumer complaints and industry licensing.
Learn more via our Consumer FAQ: https://t.co/GosUN1x5AZ
#FlySmart#MAVCOM#CAAM
MAVCOM’s existing regulatory functions and responsibilities will be fully transferred to CAAM.
Read the full press release here: https://t.co/j1Id6szz9i
#FlySmart#MAVCOM#KnowYourRights#ConsumerRights
Noticed your baggage was damaged after your flight and unsure what to do? Check out the steps here.
Learn more about your rights at https://t.co/hR7JYS5i4M
#MAVCOM#FlySmart#ConsumerRights#DamagedBaggage
Booked a flight and found out later the airline no longer flies to your destination?
You have rights as a traveller.
🔎 Learn more at https://t.co/bHHkYdLWlD
#MAVCOM#FlySmart#ConsumerRights#KnowYourRights
Check out MAVCOM’s newly enhanced Airline and Airport Performance Dashboard!
It gives the public and industry a clear, detailed view of airline and airport performance in Malaysia.
Learn more at https://t.co/0gcMuGb0VE
#MAVCOM#FlySmart
Did you know that travellers with disabilities are entitled to free wheelchair services with a valid OKU (Orang Kurang Upaya) card?
Learn more at https://t.co/C6R4mxtXBW
Did you know airlines must inform you at least 14 days in advance if your flight’s scheduled departure time changes?
Know your rights as an air travel consumer.
More info in the post. https://t.co/0MtQH1kSZa
#MAVCOM#FlySmart#KnowYourRights#FlightDelay#FlightChanges
Flying soon? Always check the Flight Information Display System (FIDS) for real-time gate updates.
The gate on your boarding pass may change — stay alert to avoid last-minute surprises.
More travel tips at https://t.co/GosUN1xDqx
#MAVCOM#FlySmart
Flying soon?
Make sure you have all the valid travel documents before you fly, including your passport, visa, flight ticket, and any required health or entry forms.
For more tips, visit https://t.co/5LLc870JoT
#FlySmart#MAVCOM
MAVCOM mengucapkan Salam Maal Hijrah 1447H. Semoga tahun baharu ini membawa keberkatan dan membuka lembaran yang penuh kebaikan dalam setiap langkah perjalanan kita.
#SalamMaalHijrah#TahunBaruHijrah#MAVCOM
Travelling soon?
Here’s your friendly reminder: some items are too important to risk. Always keep your valuables in your carry-on and not your checked baggage!
For more information about your travel rights, visit https://t.co/GosUN1xDqx.
#MAVCOM#FlySmart#TravelTips
Planning your next trip? Download the FlySmart app to check your rights, view airline OTP and cancellations, and submit a complaint to MAVCOM if needed.
Download it now at https://t.co/sqWmWVuRnq
Your seat isn’t the only thing you should stay close to during your flight. It’s important to keep your valuables, such as your passport, wallet, phone, etc., where you can throughout your flight.
For more travel tips, visit https://t.co/GosUN1xDqx
#MAVCOM#FlySmart#Traveltips
Airlines must resolve complaints within 30 days.
No reply or not happy with the outcome? You can escalate your complaint to MAVCOM via FlySmart.
Learn more: https://t.co/cDt0hGkLfe
#MAVCOM#FlySmart#ConsumerRights#FlightComplaints
If you have recently made a booking with Jetstar Asia, please take note of the airline’s upcoming cessation of operations. Swipe through to learn what you should do.
Read more at https://t.co/tlxMxf6p3A
#MAVCOM#FlySmart#MalaysiaTravel
Tahukan anda? Walaupun anda tidak membeli insurans perjalanan, anda masih dilindungi di bawah Kod Perlindungan Pengguna Penerbangan Malaysia (MACPC).
Tapi, insurans perjalanan tetap penting — terutamanya jika berlaku kecemasan.
Ketahui lanjut di https://t.co/DsZtvr0pzM
Tahukah anda bahawa syarikat penerbangan mesti memaklumkan pengguna sekurang-kurangnya 2 minggu lebih awal sekiranya terdapat perubahan dalam waktu perlepasan yang dijadualkan (STD)?
Untuk maklumat lanjut layari https://t.co/tsuvVVP1Du
#MAVCOM#KetahuiHakAnda#FlySmart