ME

The Aussie bank Making Money Good since '94. With good rates, good’er products and the goodest vibes. Tag @mebank with any Qs.
Helping you Mon–Sat, 9am–5pm.

[ME @mebank]

@Snoman_here Saturday 9am–5pm (AEDT). Thank you for your patience.-Nina 2/2

[ME @mebank]

@Snoman_here Hi Snoman_here, I'm afraid that we are experiencing a high call wait time at the moment. We are trying our best to help out everyone out as quickly as possible. We can be contacted on 13 15 63 or if calling from overseas on [phone] Monday to Friday 8am–8pm (AEDT) 1/2

[ME @mebank]

@pinkusmoomoo payments are being received and are continuing to offset interest as normal. Our teams are working as quickly as possible to resolve this so everything displays correctly on your end. We truly appreciate your patience and understanding. Take care - Kayla 2/2

[ME @mebank]

We’re completing maintenance on our banking platforms this weekend. This maintenance is a crucial step in our digital transformation journey, aimed at not only launching new products & features but also enhancing your customer experience. For more, visit https://t.co/BhCtvlC2Au

[ME @mebank]

@pinkusmoomoo Hi, thanks for getting in touch with ME. We’re aware of an issue impacting how some home loan payments are displaying, and we’re really sorry for the frustration and concern this may be causing. This isn’t the experience we want for our customers. Please be assured that all 1/2

[ME @mebank]

@pinkusmoomoo payments are being received and are continuing to offset interest as normal. Our teams are working as quickly as possible to resolve this so everything displays correctly on your end. We truly appreciate your patience and understanding. Take care - Kayla 2/2

[ME @mebank]

@pinkusmoomoo Hi, thanks for getting in touch with ME. We’re aware of an issue impacting how some home loan payments are displaying, and we’re really sorry for the frustration and concern this may be causing. This isn’t the experience we want for our customers. Please be assured that all 1/2

[ME @mebank]

@abbeylee_a you as soon as possible. Our current wait time for the home loan team is 1 hr and 12 mins. Take care – Kayla 3/3

[ME @mebank]

@abbeylee_a apologise that I'm unable to access your accounts or arrange a callback from here. If you haven't been able to get through, please give ME another call on 1300 73 77 66, select Option 1 for home loans then Option 2 for existing MEGo home loans and a consultant will be with 2/3

[ME @mebank]

@FulhamDan11 Take care – Kayla 3/3

[ME @mebank]

@FulhamDan11 Customer Feedback form on our website here: https://t.co/7f5nkJYi9o and a consultant will get back to you to discuss as soon as possible. Please know we want to make sure this migration is a smooth as possible for our customers and we appreciate the feedback you have given. 2/3

[ME @mebank]

@DonnieHatesElon will be with you as soon as possible. Thank you for your patience – Nina 2/2

[ME @mebank]

@DonnieHatesElon Hi, I am sorry to hear that you have been unable to access your accounts after the migration of your accounts. Unfortunately, as this is an unsecured channel we are unable to look into your accounts from here. Please give ME another call, stay on the line and a consultant 1/2

[ME @mebank]

@tobz173 HI tobz173, Thank you for flagging this, I have reached out to my support team who will follow up this matter. All the best- Nina

[ME @mebank]

@eddylight95 here: https://t.co/7f5nkJYi9o and a consultant will get back to you to discuss as soon as possible. All the best - Akeela 3/3

[ME @mebank]

@eddylight95 migration on May 23rd. Please know we want to make sure this migration is a smooth as possible for our customers and we appreciate the feedback you have given. If you would like to raise a complaint, please fill out the Customer Feedback form on our website 2/3

[ME @mebank]

@chezfarmor on our website here: https://t.co/7f5nkJYi9o and a consultant will get back to you to discuss as soon as possible. Take care – Kayla 3/3

[ME @mebank]

@chezfarmor addressed however as a social media team member, I'm unable to access your account or arrange a call back from here. Please give ME a call and a consultant will be with you as soon as possible. If you would like to raise a complaint, please fill out the Customer Feedback form 2/3