Mejuri

Fine jewelry for being your every day.

[Mejuri @Mejuri]

@MchelleKS @Col_Gate_ML @Nordstrom @FedEx Hi Michelle, thank you for sharing this update! We're so sorry you went through that, and we're really glad it's been resolved in your favor. Thanks for tagging us! If there's ever anything we can help with, you're welcome to reach us at [email protected].

[Mejuri @Mejuri]

@dis_dieuthintis we're sorry to hear this, especially since these were gifts. while we didn't change our pricing, our sale ended on the 16th, which is why your total was higher. we would like to look into this – we can't dm you first to confirm your order number, but please feel free to dm us.

[Mejuri @Mejuri]

@eromanhuki Hi Emerson, we're sorry to hear about your experience, and we'd like to look into this further. If you're open to it, please reach out to us via DM or via the LiveChat function on our website. We can also always be reached at [email protected].

[Mejuri @Mejuri]

@sewynne Our teams receive a high volume of outreach and are working hard to get back to you as soon as possible! You can also connect directly with our team via the LiveChat function on our website at https://t.co/UgNMJDXxHW.

[Mejuri @Mejuri]

@oscar_m369 Oh no, we'll be sure to share this feedback with our team. In the meantime, we'd like to get more details and can be reached directly at [email protected].

[Mejuri @Mejuri]

@lapetus0 We're sorry to hear this, and we'd like to look into this further. If you're open to it, please reach out to us via DM or at [email protected] and we'll be in touch from there.

[Mejuri @Mejuri]

@drgitakruger We're sorry to hear about your experience so far, especially since you haven't had your chain for very long. This isn't the standard we strive for. We'd like to take a closer look at your claim & explore any next steps. Please reach out to us via DM or at [email protected].

[Mejuri @Mejuri]

@drgitakruger We're sorry to hear about your experience so far, especially since you haven't had your chain for very long. This isn't the standard we strive for. We'd like to take a closer look at your claim & explore any next steps. Please reach out to us via DM or at [email protected].

[Mejuri @Mejuri]

@AnNoinse We're sorry to hear this, as this far from the standard we strive for. We've followed up via DM to get more details and sort this out.

[Mejuri @Mejuri]

@marymartin3 We're sorry to hear this, and our team would like to take a closer look and sort this out right away. If you're open to it, please reach out to us at [email protected]. We hope to hear from you.

[Mejuri @Mejuri]

@lala_mojo We're sorry to hear about the delay in your refund. Our Customer Experience Team over at [email protected] will be best suited to provide you an update ASAP, and can also be reached via the LiveChat function on our website!

[Mejuri @Mejuri]

@SeanSash We're sorry to hear about your warranty. Our warranty will only cover defects in craftsmanship and materials, but we’d like to look into this further. Since we can’t DM you due to privacy settings, please reach us via DM or at [email protected], we hope to hear from you.

[Mejuri @Mejuri]

@MitternachtsMoe Hi there! Our Found Objects Collection was a limited edition drop, and while we don't have plans to bring it back at this time, we'll be sure to share this with our team! Keep an eye out on our socials for any official updates. ❤️

[Mejuri @Mejuri]

@AmyJacksoncast We're sorry to hear about your bracelet, seeing as it was such a sentimental piece. While our 2-year warranty doesn't cover lost items, we'd like to look into this further with our Leadership Team right away. We've sent you a DM to get more details.

[Mejuri @Mejuri]

@ColleenMoriar12 We work with 18k gold vermeil, which sterling silver, finished with a thick 18k solid gold layer. To keep vermeil in top shape, we recommend avoiding contact with moisture or chemicals. If you're open to it, please DM us as we'd love to learn more about your experience.

[Mejuri @Mejuri]

@Outspoken_ATL_ We're sorry to hear this and we'd like to make things right away. We can't DM you due to your privacy settings, but please send us a DM or reach out to us at [email protected]. We hope to hear from you.

[Mejuri @Mejuri]

@AlwaysAnthea Oh no, we're sorry to hear this. With proper storage, that definitely shouldn't happen! We do have a 2-year warranty to cover any defects in materials, and our team would like to take a closer look at your piece. If you're open to it, please reach out to us [email protected]

[Mejuri @Mejuri]

@IwatrossFC We understand your frustration here, and would like to review your case directly with our Leadership Team to make things right. We can't DM you due to your privacy settings, but if you'd like to share your order number with us, we'll be able to look further into this for you.