Marcia Savage

Executive Editor, Future of Customer Engagement and Experience at SAP. Views expressed are my own.

[Marcia Savage @marciasavage]

Enterprise service management: More efficiency, lower costs, better profitability https://t.co/vMs0RYKqRj

[Marcia Savage @marciasavage]

Holiday retail sales 2025: U.S. shoppers expected to pull back 5%, with Gen Z predicted to spend 23% less https://t.co/gqIEnle0XR

[Marcia Savage @marciasavage]

Confirming what we knew! https://t.co/1FH6FE44U3

[Marcia Savage @marciasavage]

Inside The Coming Quantum Crisis: Why CEOs Must Prepare For Q-Day Now via @forbes https://t.co/H7WIoG1lim

[Marcia Savage @marciasavage]

Nostalgia marketing—done right—is a powerful tool for growing brand awareness, engagement, and customer loyalty. https://t.co/KEoixzl8nv

[Marcia Savage @marciasavage]

Hollywood has been called out repeatedly for its starring role in the climate crisis, and now the $2.5 trillion media and entertainment industry is making sustainability a top priority. https://t.co/k4VaRloXut

[Marcia Savage @marciasavage]

Hollywood has been called out repeatedly for its starring role in the climate crisis, and now the $2.5 trillion entertainment industry is making sustainability a top priority. Here's how the industry is reducing its impact on the planet. https://t.co/k4VaRloXut

[Marcia Savage @marciasavage]

Port officials are sounding the alarm about a steep drop in shipments due to new tariffs on Chinese imports, and the cascading effect on businesses, consumers, and the economy. https://t.co/QGvB9KrJNf

[Marcia Savage @marciasavage]

Dropshippers are scrambling for other suppliers as the U.S. moves closer to eliminating its de minimis exemption for imports worth less than $800 from China and Hong Kong. https://t.co/O5QzZXK3Rm

[Marcia Savage @marciasavage]

GenZ is forcing the wholesale distribution industry to change by focusing on personalization, omnichannel, and self-service. https://t.co/QcDIZVttq3

[Marcia Savage @marciasavage]

"Globalization is no longer the default operating system for business. It’s being replaced by something far more complex and localized. And it’s a real earthquake in the business world." Excellent industry insight by Stephan Liozu of Zilliant. https://t.co/YDXjfxY5D2

[Marcia Savage @marciasavage]

Digital transformation in distribution is rapidly separating leaders from laggards and spurring a flurry of M&A activity. https://t.co/Fmry6dDyLW

[Marcia Savage @marciasavage]

The direct-to-consumer model used to be all the rage, but shunning traditional distribution channels proved hard to sustain long term. Here's how brands should approach DTC now. https://t.co/UFT556nttU

[Marcia Savage @marciasavage]

Crunch, crunch: Snack food sales drop as consumers cut back; CP industry eyes Ozempic effect https://t.co/FNVuOAytNa

[Marcia Savage @marciasavage]

Energy vampires drain the energy of coworkers, undermining productivity, creativity, and workplace satisfaction. Emily Morrow pens a masterpiece with tips on how to identify them and ways to deal with them. https://t.co/X0kxdJre8P

[Marcia Savage @marciasavage]

Five years after COVID upended everyday grocery shopping, nothing’s gotten any easier for grocers. Inflation-weary consumers, tariffs, and growing competition factor into the top grocery retail trends 2025. https://t.co/p2yYMew9bt

[Marcia Savage @marciasavage]

COVID had everyone talking about supply chains. Five years later, volatile business conditions with sweeping tariff changes are putting supply chain risk back in the spotlight. https://t.co/Q62E8yHWPZ

[Marcia Savage @marciasavage]

Update: President Trump signed an executive order Friday that keeps de minimis until there are systems in place to collect tariffs on packages that fall under the exemption. https://t.co/zUukFHHi5P

[Marcia Savage @marciasavage]

Despite the uncertainty around Trump's tariffs, the push to change de minimis appears to be a bipartisan effort, so e-commerce businesses should prepare. https://t.co/zUukFHHi5P

[Marcia Savage @marciasavage]

Interesting discussion about top trends in the travel industry: https://t.co/va8zxO7aQn