Maria Senkova

Identifying solutions to help SaaS companies avoid churn.

[Maria Senkova @maria_senkova]

@veryayskiy Refund, always! I know how frustrating it can be when someone acts unappreciative of the product you've made, but it's never personal, and having top-notch customer support makes you the real winner.

Let me know if you want to brainstorm some insights, Alex :)