Hi Kiryu, we understand your frustration and would still like the opportunity to look into this for you. To move forward, please send us a private message with the name on your order, order number, phone number associated with the account, best contact number, email address, and preferred contact time. Once we have that information, we can assist further. - Cheryl
@tc0hn Hi there, we'd like to learn more. Please send us a private message with your phone number, order number and email address, so that our team can look into this. Thanks! -Miles https://t.co/Xad283wS3e
@PatWilliamsCRE Hi Pat! We'd like to learn more about your experience. Please send us a private message so we can gather additional details, and our team will provide you with the next steps. -Maggie
@timeforachange4 Hi there, we'd like to learn more. Please send us a private message with your phone number, order number and email address, so that our team can look into this. Thanks! -Miles https://t.co/Xad283wS3e
@lawyermom123 Hi! Thank you for reaching out. We recommend chatting with a Customer Care professional on our website using our live chat feature for immediate assistance: https://t.co/1KUTKJbpJ0. Thanks! -Jenna
Hi, please allow us the opportunity to gather some information and review your order. At your earliest convenience, share with us via private message the name, order number, phone number associated with the account, best contact number, preferred contact time, and email address. Thanks for your time and patience. - Jenna
@uhmanduhhgee Hi Amanda, we’re sorry your dad’s mattress hasn’t arrived with the frame as expected. We’d like to look into the delivery. Please send us a private message with the name on the order, order number, best contact number, and email address so we can review this further. - Cheryl
Hi there, please allow us the opportunity to gather some information and review your order. At your earliest convenience, share with us via private message the name, order number, phone number associated with the account, best contact number, preferred contact time, and email address. Thanks for your time and patience. - Miles
Hi Tox, we’re sorry to hear about what happened with your delivery and the way your wife was treated. We’d like to look into this further. Please send us a private message with the name on your order, order number, best contact number, email address, preferred contact time, and a brief description of what happened so we can escalate your concerns for review. - Cheryl
@slcpuck We never want to put quality sleep on ice. Please let Dylan know we tried to deliver twice, on Monday and Wednesday, but nobody was home to receive his order. Send us a DM and help us connect so we can set a new delivery around his availability!
@mike_folta We never want to put quality sleep on ice. Please let Dylan know we tried to deliver twice, on Monday and Wednesday, but nobody was home to receive his order. Send us a DM and help us connect so we can set a new delivery around his availability!
@brnskin32 Hi Cleve, we’re sorry to hear about the trouble you’ve had trying to cancel your order. Please send us a private message with the name on your order, order number, phone number, email address, and a brief description of what’s happened so we can look into this further. - Cheryl
@BeeOBee_ Hi Bob, sorry about that. A Sleep Expert can help you find an available alternative to the out-of-stock frame. You can chat with one directly on our website for assistance. - Cheryl
@The_peoplesCamp Hi, we’re sorry to hear about your experience and would like to look into this further. Please send us a DM with the name on your order, order number, phone number, email address, preferred contact time, and a brief description of the issue so we can assist. - Cheryl
Hi, please allow us the opportunity to gather some information and review your order. At your earliest convenience, share with us via private message the name, order number, phone number associated with the account, best contact number, preferred contact time, and email address. Thanks for your time and patience. - Jenna
@JamesHillTV Hi James, we'd like to learn more. Please send us a private message with your phone number, order number and email address, so that our team can look into this. Thanks! -Miles https://t.co/Xad283wS3e
@MavsWhinyPuppet Hi! We're sorry to hear about your experience. If you purchased your DreamCloud mattress through Mattress Firm and need assistance with your order, please send us a DM with your order details and we'd be happy to look into it. - Cheryl