Maya

#1 Digital Bank App in the Philippines
Forbes World's Best Banks 2023, 2024, 2025
BSP-licensed and PDIC insured
Update Your App to Get Access to Maya Black

[Maya @mayaofficialph]

Faster, more secure, and available 24/7 – the new and improved Help Center is now available on the app 💬

To access the Help Center anytime in your app profile, make sure to update your app to the latest version!

[Maya @mayaofficialph]

@EphialtesHD (2/2) Please try updating your Maya app and checking your internet connection before logging in again. If the issue persists, call us at [phone] or 1800-1084-57788 (toll-free) to speak with a live agent who can assist you further.

[Maya @mayaofficialph]

Maya-maya lang, may loan ka na 😉
✅ Get up to ₱250,000 in seconds
✅ No additional documents needed
✅ Extra budget for bills, groceries, tuition, and more

[Maya @mayaofficialph]

@EphialtesHD (1/2) We're sorry for the frustration this has caused, @EphialtesHD. We understand how concerning it is not to access your account and withdraw your money. Login issues may be caused by unstable connection or an outdated app.

[Maya @mayaofficialph]

@zeeznutss [2/2] We’d like to know more about your concern so we can give you the proper help. Please share the details through Help Center >Chat w/ us>select your concern> tap NO>Raise Ticket. Thank you.

[Maya @mayaofficialph]

@zeeznutss [1/2] We apologize for your experience with our customer support, rest assured that this feedback will be recorded to further improve the quality we give to our users.

[Maya @mayaofficialph]

@danica0616 (2/2) You can share more about your concern and raise a ticket via Help Center > Chat w/ us > select your concern > “No” > “Raise Ticket.” You can also call [phone] or 1800-1084-57788 for live support.

[Maya @mayaofficialph]

Faster, more secure, and available 24/7 – the new and improved Help Center is now available on the app 💬

To access the Help Center anytime in your app profile, make sure to update your app to the latest version!

[Maya @mayaofficialph]

@danica0616 (1/2) Hello, @danica0616! We apologize for the frustration you experienced with our customer support. Please give us the chance to make things right.

[Maya @mayaofficialph]

@perikizixx [2/2] If it still doesn't work and still can't access your account, please call [phone] or 1800-1084-57788 so our live agents can help in real time.

[Maya @mayaofficialph]

@perikizixx [1/2] Sorry for the hassle, @perikizixx. Sometimes, OTP delays happen due to connectivity issues. Try updating your Maya app, restarting your phone, and checking your mobile signal.

[Maya @mayaofficialph]

@casrianyan (1/1) Hello, casrianyan! To reach our live agents, please call [phone] or 1800-1084-57788 (toll-free). They’ll be happy to provide real-time support and help resolve your concern.

[Maya @mayaofficialph]

@casrianyan (2/2) You can also chat with them via Help Center > Chat w/ us > select your concern > tap NO > Chat w/ agent. Thank you!

[Maya @mayaofficialph]

@Sixyeu (2/2) If you're still experiencing issues, please call [phone] or 1800-1084-57788 so our team can assist you and check your concern.

[Maya @mayaofficialph]

@Sixyeu (1/2) Thank you for reaching out, @Sixyeu. Please check your internet connection and switch between Wi-Fi and mobile data to see if the issue persists. You may also check if your Maya app is updated.

[Maya @mayaofficialph]

@AquilinaBe59941 [2/2] If you're having login issues, please call [phone] or 1800-1084-57788 to get real-time help. By using these channels above, you may securely share your contact details and past ticket numbers. Rest assured the team is here to support until this gets fixed.

[Maya @mayaofficialph]

@AquilinaBe59941 [1/2] Sorry for this experience, @AquilinaBe59941. We've escalated your ticket internally. However, we couldn't locate this ticket number. Kindly provide more details via Help Center> Chat w/ us> select concern> tap No> ⁠Submit ticket / Chat w/ agent.

[Maya @mayaofficialph]

@GalDog01 (2/2) If the error still appears, you may go to the app's Help Center> “Chat with us”> concern> tap “No”> type “Chat with an agent,” or call [phone] or 1800-1084-57788 to speak with our live agents for real-time assistance. Thank you!

[Maya @mayaofficialph]

@GalDog01 (1/2) We apologize for the inconvenience you've experienced @GalDog01. App errors may happen when occasionally, and we advise you to check if you have the latest app version and a stable internet when logging in to ensure a smoother experience.

[Maya @mayaofficialph]

@Kar_makameleon (2/2) To follow this up with our team, please retry calling [phone] or 1800-1084-57788 (toll-free), or go to the app's Help Center> "Chat with us"> "Follow up my ticket> "No"> type "Chat with an agent" for real-time feedback and next steps. Thank you for your patience.

[Maya @mayaofficialph]

@Kar_makameleon 1/2) We're sorry for the inconvenience, @Kar_makakameleon. We've shared your concern for internal review and resolution, but they were unable to trace your record based on the name used in your profile. You may also track your ticket's status at https://t.co/pKbW1FW8EG

[Maya @mayaofficialph]

@lachamolalaa (2/2) To report unauthorized registration, contact Maya Support via the Help Center or call ([phone]. Since you're abroad and don't have a Maya account, include screenshots of the emails and relevant details in your report. Thank you!

[Maya @mayaofficialph]

@lachamolalaa (1/2) Hi, @lachamolalaa! If you received an email notifying you that a Maya account was registered using your email address, we recommend changing your email password as a precaution. Also, avoid clicking any links in the email to help keep your info secure.