📢 Hi, everyone! Thank you for your continued support. We have an important message to clarify three key points about Milaap's communication practices:
- We never call for donations. If you receive a suspicious email or call, please contact us immediately via email, phone, or social media.
- We don’t sell or promote anything using your data. Your support helps us maintain a trusted fundraising platform.
- We never share your contact info, except for tax-related purposes. We only share PAN and address for tax benefits.
Thank you for your support and keep the feedback coming. Let’s make Milaap even better for everyone!
Hi @nanbinary , thank you for reaching out. We checked your fundraiser and found that campaign verification was pending, which caused a delay in processing the withdrawal. The verification has now been completed and the funds have been transferred. If there is anything else we can help with, please feel free to write to us at [email protected].
Hi @MishraDiya97852, when a partner is active, all eligible donations made during that period are matched. The matching runs only while the partner’s funds are available.
The partner for this campaign is currently onboard again, so matching is being applied during this active window. Once the allocated funds are exhausted, matching stops for all donations after that point.
We hope this clarifies things. Please feel free to DM us if you need more details.
Hi @neeharika858622, we understand your concern and how important this situation is. Our team has carefully reviewed the case and has already responded to your email with the relevant details and updates.
For better clarity and to address any remaining questions, please DM us your contact number so we can connect with you directly and walk you through everything in detail.
Hi, @keepupwithvaish thank you for flagging this. The campaign in question has been closed at the organizer’s request, and all donations are being refunded to the original payment sources within 7–10 working days.
We take such concerns seriously and are committed to maintaining transparency and trust on the platform. If you have any further concerns, please feel free to reach out to us at [email protected]
Hi @wonderYsoul Thanks for writing to us. We understand your concern, and our team has already responded to you regarding this matter. The issue has been reviewed and addressed appropriately. If there is anything else you would like to share, please feel free to write to us at [email protected], and we’ll be happy to assist you further.
Hi @Sharma_Harsit_ Hamari team aapse connect kar chuki hai aur is concern par aapko assist kiya gaya hai. Humein umeed hai ki aapki request ab resolve ho chuki hogi.
Agar aapko abhi bhi kisi aur clarification ya madad ki zarurat ho, to please bina jhijhak humein [email protected] par likhein. Hum aapki madad ke liye available hain.
Dhanyavaad. - Salonika
@HarshaChat88817 Hi @HarshaChat88817, thank you for bringing this to our attention. Our team has connected with you and the account details have been verified. If you need any further assistance, please feel free to reach out, we’re here to help.
Hi @shwetabhv, we spoke earlier. As discussed, our team has already connected with you and addressed the concerns raised. We’re here to support you throughout the process, so if you need anything further or have additional questions, please feel free to reach out anytime. Happy to help. — Salonika
@shwetabhv@mayukhch Hi @shwetabhv, thanks for reaching out. Please share the fundraiser link with us via DM so we can check the details and assist you at the earliest.
Hi @simararora94
We’re truly sorry for the delay and the lack of communication earlier. Our team has been in touch with the campaign organizer, and all transfers have been processed. We’ve also informed the hospital about the incoming transfer to ensure the treatment continues smoothly.
If you face any further issues or need assistance, please reach out to us at [email protected]. We’ll be happy to help right away. Your feedback helps us improve and serve our users better each day.
@pvenkatraman Hi @pvenkatraman, we understand our team connected with you regarding this and assisted you. If there’s anything else, please feel free to reach out.
@Divyans52617822 Hi @Divyans52617822, thank you for sharing your feedback. The minimum donation limit is decided by the campaign organiser. If you’d like, you can write to us at [email protected] with the fundraiser link, and we’ll help check with them.
Hi @antervedipk, we spoke recently, and I want to thank you again for your generous support. As shared, the responsibility for issuing tax receipts lies with the respective NGO's. We’ve already coordinated with them and assisted with the matter, and I trust your queries are now resolved. I appreciate you bringing this up and will work to ensure your experience with the platform remains smooth. Your feedback is truly helpful. - Salonika
📢 Hi, everyone! Thank you for your continued support. We have an important message to clarify three key points about Milaap's communication practices:
- We never call for donations. If you receive a suspicious email or call, please contact us immediately via email, phone, or social media.
- We don’t sell or promote anything using your data. Your support helps us maintain a trusted fundraising platform.
- We never share your contact info, except for tax-related purposes. We only share PAN and address for tax benefits.
Thank you for your support and keep the feedback coming. Let’s make Milaap even better for everyone!
@lakshtri01 Hi @lakshtri01, Milaap is a crowdfunding platform where families can raise funds during medical emergencies. Please send us a DM with your contact details, our team will connect with you, guide you through the process, and see how we can support you.
Hi @sudanuj, thank you for your feedback. Name and email are required to process the donation and issue a receipt. If you choose to stay anonymous, your name won’t be displayed publicly. The tip is completely voluntary, you can adjust or remove it before completing the donation. Feel free to DM us if you need any assistance.
@kumar_alok5 Hi @kumar_alok5, thanks for reaching out. We understand our team has connected with you. Kindly upload the required documents on your fundraiser, and our team will assist you further.
@Esther090899 Hi @Esther090899 thanks for reaching out. Please drop us a DM or email us at [email protected] with your campaign details so we can assist you further.