@marshnkiss Hiya,
This is quite common in oat drinks and it appears to have just separated over time. A good shake should alleviate these issues :)
Best wishes,
Martha
@marianavaIente Hi Mariana, so sorry that this has happened. Could you send an email to us at [email protected] with the best before date, batch details and time of manufacture? We can then investigate how this happened and put it right for you ❤️ Martha
@civiltalker Hi Michelle, We can promise it is 100% Safe to drink! We have tweaked our recipe since the production of this batch to give the drink a lighter colour. We would love to send you some vouchers so that you can try the new batches! Best wishes, Martha
@nmbmxcoaching @NairnsOatcakes@sainsburys Hey, so glad to hear you’re enjoying our gluten-free products! If you drop us a line at [email protected] we can link you up with your local stockists 😊
@theblackdog29 Hey Sarah, so sorry you haven’t enjoyed the changes we made to our original oat drink. From the colour, it looks like one of our early production runs from when we moved production to the UK. Could you drop us an email on [email protected] so we can arrange replacements?
@julia_mac_music Hi Julia, Thank you for letting us know. I'm sorry you have been having trouble with your Barista Oat drink recently. If you send me a message with the batch details found on the top we can look into this for you :) Best wishes, Martha
@ben_cameron 😂 Sincerest apologies for ruining your day with that shoddy ringpull – we’ll send someone over immediately…(in all seriousness though, drop us your address via email and we’ll send over some vouchers for a new carton)
@ActuallyAspling Hey! We tweaked our recipe slightly when we moved production to the UK - we added in iodine and also an acidity regulator to make it a bit more split proof in hot drinks :) Hope this helps! - Martha
@owly_vik Thanks so much for reaching out about this. We tweaked our recipe slightly when we moved production to the UK, and have seen some separation occurred in the earlier production. If you email [email protected] with your address i'd love to send you a fresh batch :)
@badgercam @Ocado The main difference is the UHT temperature which is higher for Barista, so it gives it a slightly more caramelly flavour, whereas the fresh is a bit more refreshing and more similar to dairy milk (both very tasty though!)
@EditorSpice Hey Melanie, we're really sad to see it go too. Our Raspberry & Coconut Bircher Muesli is pretty speedy to whip up, but understand it's not the same as a ready to go option.
@xNeyarabellax Hey Serena, thanks so much for your feedback. You will still be able to order the older recipe original on Amazon and our website as we have a dual supply of UK and EU produced oat drinks. I've logged your feedback so it can be discussed with the team. Apologies again, Katherine