Barb Young

[Barb Young @mommayoung]

@TractorSupply I’ve been on hold for almost 2 hours, sent 2 customer service requests via website, gone in person to the store (where they said to call customer support) and requested a call back 8 hours ago. How can I talk to a human in customer support?

[Barb Young @mommayoung]

@united dogs don’t belong on airplanes. Some people are highly allergic! Might need an epi~pen on this flight. Legit service dogs are understandable.

[Barb Young @mommayoung]

@SouthwestAir @SouthwestAir I was advised by your phone line to email my frustration. I did. Response was the same canned answer. I’m out $175 in expenses + lost wages of more than double that. Weather is not the truth. WN flights to BWI were not canceled and other airlines flew to DCA.

[Barb Young @mommayoung]

@SouthwestAir I’d get it if there was really a weather issue. BWI flights were not cancelled—Baltimore and DC have the same weather. @SouthwestAir