MTN Nigeria Support

This is the official twitter page for MTN Nigeria Customer Support.
WhatsApp channel-

[MTN Nigeria Support @MTN180]

From where we have been to where we are going, one thing remains clear: tomorrow looks brighter. 🇳🇬

Cheers to 66 years of Nigeria! 💚
Happy Independence Day!

#NigeriaAt66 #IndependenceDay

[MTN Nigeria Support @MTN180]

@Just_Ayomideja @MTNNG Y’ello! We understand your concern. Data usage depends on activities recorded on the line, such as streaming, downloads, app updates and hotspot use. Please DM the affected number and time of activation so we can review the usage records. ~Jeddy

[MTN Nigeria Support @MTN180]

@TheeM4rshall @MTNNG Y’ello! We understand your concern. Data usage depends on activities recorded on the line, such as streaming, downloads, updates and hotspot use. Please DM the affected number and approximate depletion time so we can review the usage records. ~Jeddy

[MTN Nigeria Support @MTN180]

@ALAMINDEBA1 @MTN_NG @MtnMomo @MTNMoMoGroup @MTNNG Y’ello! Apologies for the difficulty accessing your MoMo PSB account. Kindly contact @MoMo_PSB via DM, WhatsApp on 07031594671, email [email protected] or call 671 for assistance. ~Jeddy

[MTN Nigeria Support @MTN180]

@DAYOR____ @MTNNG @play_eFootball Y’ello! We regret the poor gaming experience. While the speed test shows 110Mbps, gaming can still be affected by latency or connection instability. Please DM the affected number, device type and location so we can assist. ~Jeddy

[MTN Nigeria Support @MTN180]

@tcrossjesus @MTNNG Y’ello! Your line profile has been refreshed as requested. Kindly restart your device and retry the service. If the issue persists, please send us a DM confirming whether calls, data or both are affected. ~Jeddy

[MTN Nigeria Support @MTN180]

@KemallyFire_ @MTNNG Y’ello! Apologies for the delay. The payment may still be awaiting confirmation. Kindly allow up to 24 hours for the FibreX renewal to reflect. If it remains pending afterward, please DM your FibreX ID for assistance. ~Jeddy

[MTN Nigeria Support @MTN180]

@Martins26983850 @MTNNG Y’ello! MTN X customers are eligible for Nightlife bundles. Please DM the affected number, activation channel and exact error received so we can check why the offer is unavailable on your line. ~Jeddy

[MTN Nigeria Support @MTN180]

@adegokeharbiho1 @MTNNG Y’ello! Apologies for the poor network experience. Your line profile has been refreshed. Kindly restart your device and retry the service. If the issue persists, please send us a DM confirming whether calls, data or both are affected. ~Jeddy

[MTN Nigeria Support @MTN180]

@Baruwa_Baby @MTNNG Y’ello! We regret the poor network experience. Please send us a DM with the affected number and confirm whether the issue affects calls, data or both so we can run the necessary checks and assist. ~Jeddy

[MTN Nigeria Support @MTN180]

@real_alih @MTNNG Y'ello! Thank you for reaching out to us regarding your data usage concern.
Please note that data depletion is based on usage patterns.
Kindly DM the affected number for further checks.
Thank you.
~Ijeoma

[MTN Nigeria Support @MTN180]

@adegokeharbiho1 @MTNNG Y'ello @adegokeharbiho1

I apologize for any dissatisfaction you may have experienced with our network. Please note that we are committed to resolving this matter and improving your overall experience.
Kindly provide the affected number via DM for checks and assistance.

~Nife

[MTN Nigeria Support @MTN180]

@ayomiicool @Iam_Cardy Y’ello! We regret the prolonged FlyX connection issue. We have responded to your DM with the required troubleshooting steps. Kindly check your messages and share the outcome so we can assist further. ~Jeddy

[MTN Nigeria Support @MTN180]

@uncle_kayy Y’ello! Apologies for the issue experienced with the Nightlife bundle.

Please send us a DM with the affected number, the date and time of activation, and clarify the issue experienced so we can check and assist. ~Jeddy

[MTN Nigeria Support @MTN180]

@ABDULBASITAYO18 @LILCRUIS @MTNNG Y’ello! We regret the poor network experience. Please send us a DM with the affected number and confirm whether the issue is with calls, data or both so we can run the necessary checks. ~Jeddy

[MTN Nigeria Support @MTN180]

@VoteSayless @MTNNG Y'ello! Thank you for contacting MTN.

Apologies for the experience.

Kindly DM your name and your MTN phone number for checks and support.

~ Ijeoma

[MTN Nigeria Support @MTN180]

@Eny_FX @AdewaleOkuwobi Also, please send us your FN ID via DM so we can investigate further and provide the necessary support.

We appreciate your patience and look forward to assisting you.

~ Ijeoma

[MTN Nigeria Support @MTN180]

@al_olayiwola Yello, thank you for contacting MTN. I apologize for the delayed response. We understand your concern and would like to investigate the issue. Kindly DM the affected number and the data activated for checks. Thank you. ~JC

[MTN Nigeria Support @MTN180]

@Eny_FX @AdewaleOkuwobi Y'ello! Thank you for contacting MTN.

Apologies for the experience encountered.

Kindly let us know the channel you used to attempt the renewal of your FiberX subscription (e.g., myMTN App, bank channel, USSD, MoMo, or any other platform).

~Ijeoma

[MTN Nigeria Support @MTN180]

@Wickedkuduski2 @MTNNG Y’ello! We’re here to assist. Please send us a DM with the affected number and a brief description of the issue so we can check and provide the appropriate support. ~Jeddy

[MTN Nigeria Support @MTN180]

@LILCRUIS @ABDULBASITAYO18 @MTNNG Y’ello! Thank you for contacting MTN. We sincerely apologize for the network experience. Our goal is to provide you with seamless connectivity at all times. To enable us to assist you promptly, kindly share via DM the affected phone number, device type, and your location.
~Kemi