@LaubenKalyango Sorry about that. This means the card is damaged. Kindly visit any of our nearest service center with that SIM card, 1500, and your national ID for a SIM swap. Regards, MTNGeo
@CharlesTwiine@Damulira_Chris Hello Charles, sorry to hear about this. Please DM the recipient's number and exact trick used by this fraudster. Regards, MTNJafari.
@albert_aiine Hello Albert, sorry about this. Kindly DM us your affected number and the exact date this occurred so we can investigate further. You may also use the Data Meter feature in the MyMTN App to monitor your data usage. Regards, MTNJafari.
Byakyusemu⦠The new WhatsApp update with status ads consumes lots of data.
Load a bigger bundle or use Wi-Fi to enjoy viewing status updates. #MaxxxxYoMBS
@sharonalinda3 Hello Sharon, sorry to hear about this. Please DM your affected number and exact data volume lost plus date for checks. Regards, MTNJafari.
@panuel_aine Hello Pan, sorry to hear about this experience. Kindly DM your affected location and MTN number in use to aid support. Regards, MTNJafari.
@WycliffWycli1 Yello Wycliff, sorry about that. Kindly note that this occurs when a mobile number with an active loan is registered under your NIN. With regards. MTNLili
@kiyimba_lameka Yello Customer, checks show you made a swap today at 01:49 PM, after a sim swap mobile money works after 24 hours. This means your mobile pin will be working tomorrow at the same time you made the swap. With regards. MTNLili
Your bundle is reducing when you're not using your phone. What should you check? #MaxxxxYoMbs.
A. Wallpaper settings
B. Background data usage
C. Ringtone settings