@SHIBAMBU_NTSAKO Thank you for bringing this to our attention. Please let us know which SPAR location this is. We will forward this to our head office for a full investigation.
@opinionsnstuf Please bring this matter to the store manager's attention so we can arrange for a refund or a replacement chocolate. We sincerely apologise for this error on behalf of the store and appreciate your understanding. Thank you
We were not previously aware of the production site shown in the video. Based on the information available, the bags depicted are suspected to be unauthorised or counterfeit use of the SPAR trademark.
SPAR is treating this matter with the utmost seriousness. We are currently:
β’ Investigating the origin of the bags shown in the video
β’ Working with our legal team to take appropriate action to protect our intellectual property and brand, and
β’ Engaging relevant stakeholders to ensure that any unlawful or non-compliant manufacturing activity is addressed.
We would like to assure our customers, stakeholders and the public that SPAR does not condone unsafe, unethical or non-compliant manufacturing practices, and we remain fully committed to responsible sourcing, supplier accountability and regulatory compliance across our supply chain.
As this matter is under investigation, we are unable to share further details at this stage.
The SPAR Group is aware of a video currently circulating on social media that appears to show SPAR-branded plastic carrier bags being produced in an informal and unregulated environment.
We would like to state unequivocally that the facility depicted in the video is not an authorised supplier to The SPAR Group.
SPAR takes responsible sourcing, regulatory compliance and environmental stewardship extremely seriously. In line with our public commitments and South African environmental and tax legislation governing plastic carrier bags, all SPAR-branded bags are produced exclusively through an approved and tightly controlled supply chain.
SPAR currently has four approved manufacturers of SPAR-branded plastic carrier bags. All approved manufacturers are vetted by SPAR's packaging and sustainability divisions, audited by SATAS, and are required to comply with SPARβs national plastic carrier bag specification, relevant environmental regulations, and SARS requirements.
We would like to assure our customers, stakeholders and the public that SPAR does not condone unsafe, unethical or non-compliant manufacturing practices, and we remain fully committed to responsible sourcing, supplier accountability and regulatory compliance across our supply chain.
As this matter is under investigation, we are unable to share further details at this stage.
The SPAR Group is aware of a video currently circulating on social media that appears to show SPAR-branded plastic carrier bags being produced in an informal and unregulated environment.
We would like to state unequivocally that the facility depicted in the video is not an authorised supplier to The SPAR Group.
SPAR takes responsible sourcing, regulatory compliance and environmental stewardship extremely seriously. In line with our public commitments and South African environmental and tax legislation governing plastic carrier bags, all SPAR-branded bags are produced exclusively through an approved and tightly controlled supply chain.
SPAR currently has four approved manufacturers of SPAR-branded plastic carrier bags. All approved manufacturers are vetted by SPAR's packaging and sustainability divisions, audited by SATAS, and are required to comply with SPARβs national plastic carrier bag specification, relevant environmental regulations, and SARS requirements.
The SPAR Group is aware of a video currently circulating on social media that appears to show SPAR-branded plastic carrier bags being produced in an informal and unregulated environment.
We would like to state unequivocally that the facility depicted in the video is not an authorised supplier to The SPAR Group.
SPAR takes responsible sourcing, regulatory compliance and environmental stewardship extremely seriously. In line with our public commitments and South African environmental and tax legislation governing plastic carrier bags, all SPAR-branded bags are produced exclusively through an approved and tightly controlled supply chain.
SPAR currently has four approved manufacturers of SPAR-branded plastic carrier bags. All approved manufacturers are vetted by SPAR's packaging and sustainability divisions, audited by SATAS, and are required to comply with SPARβs national plastic carrier bag specification, relevant environmental regulations, and SARS requirements.
We would like to assure our customers, stakeholders and the public that SPAR does not condone unsafe, unethical or non-compliant manufacturing practices, and we remain fully committed to responsible sourcing, supplier accountability and regulatory compliance across our supply chain.
As this matter is under investigation, we are unable to share further details at this stage.
The SPAR Group is aware of a video currently circulating on social media that appears to show SPAR-branded plastic carrier bags being produced in an informal and unregulated environment.
We would like to state unequivocally that the facility depicted in the video is not an authorised supplier to The SPAR Group.
SPAR takes responsible sourcing, regulatory compliance and environmental stewardship extremely seriously. In line with our public commitments and South African environmental and tax legislation governing plastic carrier bags, all SPAR-branded bags are produced exclusively through an approved and tightly controlled supply chain.
SPAR currently has four approved manufacturers of SPAR-branded plastic carrier bags. All approved manufacturers are vetted by SPAR's packaging and sustainability divisions, audited by SATAS, and are required to comply with SPARβs national plastic carrier bag specification, relevant environmental regulations, and SARS requirements.
We were not previously aware of the production site shown in the video. Based on the information available, the bags depicted are suspected to be unauthorised or counterfeit use of the SPAR trademark.
SPAR is treating this matter with the utmost seriousness. We are currently:
β’ Investigating the origin of the bags shown in the video
β’ Working with our legal team to take appropriate action to protect our intellectual property and brand, and
β’ Engaging relevant stakeholders to ensure that any unlawful or non-compliant manufacturing activity is addressed.
We would like to assure our customers, stakeholders and the public that SPAR does not condone unsafe, unethical or non-compliant manufacturing practices, and we remain fully committed to responsible sourcing, supplier accountability and regulatory compliance across our supply chain.
As this matter is under investigation, we are unable to share further details at this stage.
SPAR takes responsible sourcing, regulatory compliance and environmental stewardship extremely seriously. In line with our public commitments and South African environmental and tax legislation governing plastic carrier bags, all SPAR-branded bags are produced exclusively through an approved and tightly controlled supply chain.
SPAR currently has four approved manufacturers of SPAR-branded plastic carrier bags. All approved manufacturers are vetted by SPAR's packaging and sustainability divisions, audited by SATAS, and are required to comply with SPARβs national plastic carrier bag specification, relevant environmental regulations, and SARS requirements.
We were not previously aware of the production site shown in the video. Based on the information available, the bags depicted are suspected to be unauthorised or counterfeit use of the SPAR trademark.
We would like to assure our customers, stakeholders and the public that SPAR does not condone unsafe, unethical or non-compliant manufacturing practices, and we remain fully committed to responsible sourcing, supplier accountability and regulatory compliance across our supply chain.
As this matter is under investigation, we are unable to share further details at this stage.
SPAR takes responsible sourcing, regulatory compliance and environmental stewardship extremely seriously. In line with our public commitments and South African environmental and tax legislation governing plastic carrier bags, all SPAR-branded bags are produced exclusively through an approved and tightly controlled supply chain.
SPAR currently has four approved manufacturers of SPAR-branded plastic carrier bags. All approved manufacturers are vetted by SPAR's packaging and sustainability divisions, audited by SATAS, and are required to comply with SPARβs national plastic carrier bag specification, relevant environmental regulations, and SARS requirements.
We were not previously aware of the production site shown in the video. Based on the information available, the bags depicted are suspected to be unauthorised or counterfeit use of the SPAR trademark.
SPAR is treating this matter with the utmost seriousness. We are currently:
β’ Investigating the origin of the bags shown in the video
β’ Working with our legal team to take appropriate action to protect our intellectual property and brand, and
β’ Engaging relevant stakeholders to ensure that any unlawful or non-compliant manufacturing activity is addressed.
We would like to assure our customers, stakeholders and the public that SPAR does not condone unsafe, unethical or non-compliant manufacturing practices, and we remain fully committed to responsible sourcing, supplier accountability and regulatory compliance across our supply chain.
As this matter is under investigation, we are unable to share further details at this stage.
SPAR is treating this matter with the utmost seriousness. We are currently:
β’ Investigating the origin of the bags shown in the video
β’ Working with our legal team to take appropriate action to protect our intellectual property and brand, and
β’ Engaging relevant stakeholders to ensure that any unlawful or non-compliant manufacturing activity is addressed.
We would like to assure our customers, stakeholders and the public that SPAR does not condone unsafe, unethical or non-compliant manufacturing practices, and we remain fully committed to responsible sourcing, supplier accountability and regulatory compliance across our supply chain.
As this matter is under investigation, we are unable to share further details at this stage.
@ZAFoodMusketeer@sa_lottery26@PicknPay@CheckersSA Our customer care team would like to look into your complaint and ask that you please send us your contact details including your email address in a DM Thank you.
@gav148 We have sent you a direct message requesting your contact details, as we require this information to investigate and try resolve your complaint. Thank you.