My Biz Marketer

#DigitalMarketing #Advertising #ProductMgmt #Analytics #BigData #Startups #Womenintech #StartupWeekendWomen Founder @MBMAfrica @swweNairobi @EuniceNyandat

[My Biz Marketer @MyBizMarketer]

If you didn't join our discussion on "Customer Experience" at our webinar, here's the link to catch up.

https://t.co/Uwpjx9VI9f

Let us know your thoughts!

#mbm #customerexperience #customerservice

[My Biz Marketer @MyBizMarketer]

Thanks for attending our CX webinar yesterday! We will share the recording soon.

Cheers to great customer experiences!

#mybizmarketer #ardymarketing #ardymybizwebinar #cx #customerexperience

[Ardy Marketing @ardy_marketing]

Question of Reflection
Why do your customers like your business?

@MyBizMarketer
#ardymarketing #ardymybizwebinar #CustomerExperience

[My Biz Marketer @MyBizMarketer]

Word of Mouth Marketing VS Online Review Marketing. Which one is more powerful between the two?

#mybizmarketer #ardymybizwebinar #cs #cx

[My Biz Marketer @MyBizMarketer]

Power of collecting reviews; better still; ensuring your customers get a fantastic experience will make them your ambassadors.

#mybizmarketer #customerexperience #ardymybizwebinar #cs #cx

[My Biz Marketer @MyBizMarketer]

When you say the customer is king, do they get the 'kingly/royal' experience from you? - @EuniceNyandat

#ardymybizwebinar #cs #cx #mybizmarketer

[Ardy Marketing @ardy_marketing]

"DM for Pricing", how does this statement make you feel whenever you're planning to purchase a product online?

#ardymarketing #ardymybizwebinar

[Ardy Marketing @ardy_marketing]

Every Business should focus on:

➡️Attracting more customers.
➡️Making them happy.
➡️Retaining them.

#ardymarketing #mybizmarketer #ardymybizwebinar #cx #cs

[Ardy Marketing @ardy_marketing]

What is #customerexperience?

@MoragwaLucy - "For me its the feeling that people get when they interact with your product or service"

@MyBizMarketer @reemadoshi @EuniceNyandat

#ardymarketing #ardymybizwebinar #cx #cs

[My Biz Marketer @MyBizMarketer]

Do you understand your customer's behavior? Do you use that info to make their experience better?

#mybizmarketer #ardymybizwebinar #cx #cs

[My Biz Marketer @MyBizMarketer]

Ask for feedback, track it and ACT on it. It helps the business when your customers feel heard. - @EuniceNyandat

#mybizmarketer #ardymybizwebinar #cx #cs

[My Biz Marketer @MyBizMarketer]

Communication plays a huge role in #customerexperience. Normalize communicative the good and the bad to your customers. They will appreciate it. - @EuniceNyandat

#mybizmarketer #ardymybizwebinar

[My Biz Marketer @MyBizMarketer]

#mybizmarketer #ardymybizwebinar #customerservice

[My Biz Marketer @MyBizMarketer]

Is there a difference between customer service and customer experience?

#mybizmarketer #ardymybizwebinar #cx #cs

[My Biz Marketer @MyBizMarketer]

5 Ways B2B Companies Can Use Analytics for Pricing https://t.co/ZxPumBya58

[My Biz Marketer @MyBizMarketer]

AWS Names 10 Startups for 2022 AWS Healthcare Accelerator Cohort https://t.co/QFKPHgPyhv

[My Biz Marketer @MyBizMarketer]

Striving To Maximize Growth Starts With Understanding How Organization’s Work (Blog 1 Of 3) https://t.co/wrNrGxUl98

[My Biz Marketer @MyBizMarketer]

Snap is also shuttering 'Yellow', its accelerator program to refocus on Augmented Reality https://t.co/bORYW5WkyT

[My Biz Marketer @MyBizMarketer]

Five Things To Know Before Applying For A Startup Loan https://t.co/ek8RNrDwTN

[My Biz Marketer @MyBizMarketer]

With #CSweek around the corner, it would be great to align your team, processes, and offerings in order to offer an exceptional customer experience to your customers.

Join this conversation to learn the what, why and how of CX. Book your slot at https://t.co/Z62cFeJf3D.