NWSC 🇺🇬

We are the Leading Customer Service Oriented Utility In the World.
Our customer is King and the reason We exist. Tel:[phone]

[NWSC 🇺🇬 @nwscug]

Check out the colour of raw water that we abstract from Ggaba.

Through a rigorous International drinking water standards process, we deliver the water to your tap clean and safe!

Paying water bills helps us keep the taps flowing.

For those avoiding bills, Mwagala tugoinge wa?

[NWSC 🇺🇬 @nwscug]

NWSC Water Supply Update

Friday, 5th June 2026

Dear Valued Customers,
NWSC has experienced a complete power outage across our service infrastructure.

This is affecting water production, treatment, and distribution, leading to low water pressure or temporary interruptions in several areas.

UETCL is actively investigating and working to restore power.

Our teams are on standby, running standby generators where possible, and coordinating closely to resolve the issue quickly.

We assure you that we will keep you regularly updated on the progress.

Customer Advisory:
Use available water wisely and avoid unnecessary usage.

We apologize for the inconvenience and thank you for your understanding.

#WaterMan

[NWSC 🇺🇬 @nwscug]

@skenkaggwa @fine_heather_ Dear Kaggwa, Do you have a water concern you would like us to address? #Waterman MK

[NWSC 🇺🇬 @nwscug]

@khadar_abdiaziz We apologize for the experience, We had had power outages affecting production at Masese WTP, Kindly share your customer number and contact to allow us follow up on your supply #Waterman MK

[NWSC 🇺🇬 @nwscug]

Water Supply Update-4th June 2026 🚰

We regret the ongoing water interruption affecting Jinja City, Njeru, Bugembe, Namulesa, Iganga, Mayuge and surrounding areas.

Cause: Power outage at Masese Water Treatment Plant since 11:00pm last night.

Our team is working closely with UEDCL to restore power. Water supply is expected to resume by 6:00pm today.

Please use available water sparingly. We sincerely apologize for the inconvenience.

#waterman

[NWSC 🇺🇬 @nwscug]

@AndrewWanume We apologize for the experience, a team is notified to follow up on this and effect repairs accordingly #Waterman MK

[NWSC 🇺🇬 @nwscug]

@XLokkkki Feedback much appreciated, we applaud your patience as we worked to address this #Waterman MK

[NWSC 🇺🇬 @nwscug]

@KatakwiGuy @SpireJim @NinyeTabz @Sudhirntv We apologize for the delayed action, let us fast track this with the team and have this addressed accordingly #Waterman MK

[NWSC 🇺🇬 @nwscug]

@UgandaHands Apologies dear customer, let us engage the technical team. #waterman FM

[NWSC 🇺🇬 @nwscug]

@spilov2020 Dear customer, kindly share with us your customer number and contact details to have a team investigate and resolve this concern. #waterman FM

[NWSC 🇺🇬 @nwscug]

Good morning esteemed customer. We are ready to serve you. #TweetAleakUg #TugendeTukole #waterman

[NWSC 🇺🇬 @nwscug]

@TwinDominic_ Thank you for bringing this to our attention. Let us send a team and have it repaired. #waterman FM

[NWSC 🇺🇬 @nwscug]

@GefaEmmanuel Thank you for bringing this to our attention, Emmanuel. Let us have this issue addressed ASAP. #waterman FM

[NWSC 🇺🇬 @nwscug]

Kireka Water Supply Update

4th June 2026

Water supply to Masozi, Kireka and the surrounding areas has been closed off to handle an emergency fault.

Our technical team is on ground to have this repaired and restore supply.

Customers are advised to use the available water sparingly.

All inconveniences are highly regretted.

#waterman

[NWSC 🇺🇬 @nwscug]

@Nyowe69 We are sorry about this dear customer. Kindly avail us with your customer reference number and contact number. #waterman

[NWSC 🇺🇬 @nwscug]

@Beinomugishapau Our sincere apologies Paul. Kindly share with us your customer number and contact details to enable us resolve this. #waterman FM

[NWSC 🇺🇬 @nwscug]

@akansasiraalvi1 Apologies for this dear customer, let us reach out to the technical team and have supply restored. #waterman FM

[NWSC 🇺🇬 @nwscug]

@brixie_cynthia We are sorry about this, Cynthia. Kindly share with us your customer number and contact details to enable us follow this up. #waterman FM

[NWSC 🇺🇬 @nwscug]

@nsaano We apologize for this experience, Abel. Kindly share with us your contact information to enable the technical team to investigate and have supply restored. #waterman FM

[NWSC 🇺🇬 @nwscug]

@mudora9 Our sincere apologies dear customer. Let us reach out to the technical teams and have supply restored. #waterman FM

[NWSC 🇺🇬 @nwscug]

@NMargaret74611 Please confirm your location to enable us assist further. #waterman RA

[NWSC 🇺🇬 @nwscug]

@ankolebarista @otafiire_k Kindly please share your contact to enable us to engage a team to address this. #waterman RA