It's rare to see big companies pivot successfully.
@eoghan did it. He pivoted his entire business model, technology, and even company name publicly.
Happy to continue being a customer.
We’re excited to share that we just signed an agreement for @salesforce to acquire @fin_ai for ~$3.6B. The transaction is expected to close in the fourth quarter of Salesforce’s fiscal year 2027.
Fin started as Intercom 15 years ago. We changed our name to cap our transformation just weeks ago. We were a darling of the SaaS era and invented so many of the patterns you see in software today. Nearly four years ago, in need of a reboot, we jumped on weeks-old modern LLMs to create and define the category we know as Customer Agents today.
Salesforce invented modern software and SaaS. And @benioff is like the final boss of tech founder CEOs. In seat for 27 years, he’s one of the last of his era. Still pushing, pivoting, placing big bets. It’s a privilege for @destraynor and I to get to partner with him and join forces with Salesforce upon close at this most fascinating time. And will be very fun to get their help bringing Fin to magnitudes more consumers.
To our customers: Over the past few years we’ve been shipping intensely. Including recently our groundbreaking model, Apex, and our paradigm-defining internal agent, Operator. With the resources of Salesforce this will only accelerate. And yet little will practically change. I’ll still be CEO, Des will still be running R&D, we’ll both still be committed to continuing to lead this category. Thank you very sincerely and deeply for your belief in us.
To all of our friends, our families, and our employees, past and present: While this is not the end, it is a major, pivotal, special, and emotional moment for us. From the bottom of our hearts, thank you. For everything.
To my cofounders, my exec team: Look what we built. Four young lads with a dream and nothing to lose. And a home grown exec team who pulled off the greatest and arguably only late stage software company pivot to AI, and invented one of the most important categories in AI. Thank you for sticking through all of this with me.
And now, time to get back to work. See you at our next product launch in a couple weeks. (:
3 years ago, an "American" Youtube channel pops up attacking me. Odd. America loves Nas Daily.
Today, @EllaTravelsLove investigation shows this channel is based in Qatar.
When will the West wake up.
Come to FIFA World Cup for free
Check out the link in bio. A 30 second AI video could change your life and send you to the FIFA World Cup 2026™️ Thank you @expressvpn for such a great idea!
I made an AI agent for my father
His whole life he searched for a cure. Now AI tracks new research, clinical trials and breakthroughs for him.
Try it free at https://t.co/IMLUi7qQlo
The end of Luxury Tokens is here.
Look inside my company financials.
For two years, we spent blindly like everyone else on luxury tokens. Only to wake up with $75k Token spend in April.
That's when Finance starts asking questions.
Engineers answer by reducing costs.
And it's super easy to do that.
All non-critical AI text generation goes open source.
Image generation is 70% cheaper on Gemini so we shift it all there from OpenAI.
BytePlus Seedance has little competition for video, so we continue. But we try to be smarter with resolution and format. We can cut by 50% easily.
We love AI. Nas[.]com is an AI startup and can't function without it. But I'm not sure if the model provider is worth a trillion dollars today.
This college pays you to drop out
@themastersunion in India is paying students to build startups and learn by doing. Honestly, every college should do this. Check the link in my bio to apply.
Hot take: he should get pardon. But never be a CEO again. He was the only one to lead Series B of Anthropic. This guy just sees the future. The US government could use him.