@CanadaDiaries79 Hi,
Sorry for the inconvenience you’re experiencing. Were you able to reach us regarding your mortgage renewal? If not, please feel free to send us a DM here, and we’ll assist you as quickly as possible.
Thank you for your patience!
@superlinda49 In this situation, you can reach us at 1-888-835-6281, Monday to Friday from 7 a.m. to 10 p.m. and on weekends from 8 a.m. to 8 p.m. (ET).
Due to maintenance, please note that our ABMs will be temporarily unavailable from 4:00 to 7:00 AM on June 12th 2024. Please plan your transactions accordingly. Thank you for your understanding.
@superlinda49 Hi Carmen! For assistance, you can contact us via private message on Facebook Messenger. Alternatively, you can reach us at 1-888-835-6281, Monday to Friday from 7 a.m. to 10 p.m. and on weekends from 8 a.m. to 8 p.m. (ET).
@superlinda49 Since your conversation is public, we kindly ask that you continue the discussion with us in private so we can better understand your situation and avoid sharing any personal information publicly.
@Scovie_ Bonjour! Nous sommes navrés de la situation. Pouvez-vous nous écrire en privé afin de connaître l'adresse de cette succursale et savoir si vous avez obtenu de l'aide?
@amand_ina Our app is currently functional. If you are unable to use our online services, we recommend calling our technicians who can investigate at 1-888-835-6281 options 2-2 Monday to Friday from 8 a.m. to 9 p.m. and on weekends from 9 a.m. to 6 p.m. (ET).
@sheikha8trix I recommend obtaining power of attorney for your father's banking affairs. This will grant you access to important information that can assist both of you. Your father will need to contact us directly for any information until the power of attorney becomes effective.
@Taffyrap Hi Sally! A technical issue is currently affecting some of our online features . We are doing everything we can to correct the situation as quickly as possible. Please try again in a few hours and thank you for your patience.
Due to maintenance, please note that our ABMs and all debit card transactions will be temporarily unavailable from 2:00 to 8:00 AM on February 2nd 2025. Please plan your transactions accordingly. Thank you for your understanding.
@nirman_rasadiya Hello Nirman, we're sorry to hear about your experience. Please send us a private message so we can look into this and resolve it quickly. You can also contact us at the phone number on the back of your card. Thank you for bringing this to our attention. ^Pam
@jumanirohan Hi Rohan! We are sorry to read this. Please contact us via direct messages on X or by Facebook Messenger. We can look into this with you, we'd like to help!
@JRK_Media Thank you for bringing this to our attention. Do not click on this link as it seems to be fraudulent! If you wish to discuss it further, you can write to us in private 😉
@thetorontojeff Hi Jeff! There are no outage at the moment. We would recommend calling our support team to ensure your online access is up to date. The number is 1-888-835-6281, thank you!