@BromarBuilt Hi! Sounds like you’re wishing you had some of those extra sleep features, especially with everything affecting your sleep. We’d love to hear more about how your Nectar mattress has been working for you and see if there’s anything we can help with. DM us anytime! ^aa
@ross_707 Hello! Welcome back home! 6 to 8 weeks away is way too long, but nothing beats that "back in my own Nectar" feeling. Enjoy the absolute best sleep tonight! 💤 ^kc
Hi Jonathan! We're incredibly sorry for this stressful situation, as nobody should be left without a comfortable place to sleep due to a delivery issue. We want to step in immediately, look into your order status, and figure out how we can speed up a resolution or replacement for you right away. Please DM us your order number or email address to start working on this immediately! ^aa
@CmHazza Hello. Thank you for bringing this to our attention. We apologize for the discomfort and for your experience with your Nectar order. We want to help! Kindly DM us with your order details so we can take a closer look. ^kc
@Boddah1977 We completely understand how frustrating it is to miss a delivery after taking time off work to be home. Please send us a PM with your order details so our team can check on the status and assist you further! ^jb
@unorthodoxmuse We are sorry for the frustration this policy has caused you. We understand how important clarity is, especially when planning setup around physical accessibility needs. Please send us a PM with your order details so we can look into this and see how we can best support you.
@juliebalfo Hi! We are absolutely thrilled to have been a part of your sleep journey for nearly a decade, and we completely agree that the perfect mattress feel is unique to everyone. If you ever have any questions or concerns, don't hesitate to send us a DM anytime! ^aa
@Neets21 Hi Anita! We’re sorry to hear you had such a frustrating experience with your Nectar mattress and customer service. We take feedback about sagging and service seriously. Please feel free to send us a DM with your order details so we can take a look. Thank you! ^km
@Slressel Hi there. We truly appreciate your support! Providing great service is our top priority, and we’re so glad we could deliver. Enjoy your new mattress! 💤 ^kc
@CarolMaps Hi! We understand that your saggy mattress is causing you painful, sleepless nights, but we're so glad our team is on it! We totally agree -your bed should be the one thing that never sags. Please DM us your order info so we can monitor your inspection and help get this resolved!
@ARose1213 Hi! We're so sorry to hear that you're having issues reaching us and this is not the experience we strive to offer. So we can further assist you with this, please DM us with your order details. We're here to help! ^ct
@Bearcat_T You're always welcome. We're glad to hear you feel that way. If you ever have further questions along the way, please feel free to send us a DM. ^mt
@Bearcat_T Hello! We understand you are disappointed after being called today about your Walnut Bamboo Headboard delay. Please send us a DM with your order details so we can take a closer look and assist you. ^jm