Next

The official Next customer care channel - we're here to help 🙂
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[Next @nextofficial]

Need help or have a question? This is the official customer service channel for Next 📲

[Next @nextofficial]

@GullibleCraig Hi there,

I’m so sorry to hear this. So that I can look into this for you, can you DM us the following please:

1) Your customer number or email address
2) Your full name
3) The first line of your billing address.

Many thanks

[Next @nextofficial]

@wifemumfriend Hi there,

I’m so sorry to hear this. So that I can look into this for you, can you DM us the following please:

1) Your customer number or email address
2) Your full name
3) The first line of your billing address.

Many thanks

[Next @nextofficial]

@Aileenf93 Hi there,

I’m so sorry to hear this. So that I can look into this for you, can you DM us the following please:

1) Your customer number or email address
2) Your full name
3) The first line of your billing address.

Many thanks

[Next @nextofficial]

@Claire_Stanway @Claire_Stanway

[Next @nextofficial]

@Claire_Stanway Hi there,

I’m so sorry to hear this. So that I can look into this for you, can you DM us the following please:

1) Your customer number or email address
2) Your full name
3) The first line of your billing address.

Many thanks

[Next @nextofficial]

@will6310 Hi William, 

I am really sorry about this.  

Please DM us with your email address , full name and address so we can check this ? 

Thank you.

[Next @nextofficial]

@RejinBabu334905 @myntra Hello, I hope this message finds you well. Please disregard the previous mentions. We do not require any additional manufacturers as we already have our own. Thank you for your understanding. 🙂

[Next @nextofficial]

@RejinBabu334905 @myntra @RejinBabu334905

[Next @nextofficial]

@Zaracfbv @Zaracfbv Thanks so much for your patience! We just checked and saw that a colleague is currently reviewing your original ticket 30673458. They'll be reaching out to you soon!

[Next @nextofficial]

Need help or have a question? This is the official customer service channel for Next 📲

[Next @nextofficial]

@ZahidAslamHoban @Aramex @Aramex_ae @X Dear Zahid,
Thank you for contacting us. We are sorry for any inconvenience this may have caused. Kindly reach out to us through the private messaging  so that we may assist you in resolving this matter.

[Next @nextofficial]

@ZahidAslamHoban @Aramex @Aramex_ae @X @ZahidAslamHoban

[Next @nextofficial]

@ZahidAslamHoban @Aramex @Aramex_ae @X Hi Zahid,

I hope this message finds you well. I am so sorry for the inconvenience caused by the delay in the delivery of your parcel. Kindly reach out to us via private chat so that we may assist you in resolving this matter promptly.

[Next @nextofficial]

@georgia3792 @georgia3792

[Next @nextofficial]

@georgia3792 @georgia3792 Hi, 

I'm sorry to hear about the issues you're having - can you DM us your email address, full name and postcode please?

Thanks🙂️

[Next @nextofficial]

@Zaracfbv Hello, apologies for the inconvenience! Fatface team are not on this platform. Please give us a call at 0333 777 8000, or you can request a callback through your online account.

Many thanks

[Next @nextofficial]

@jp_lfc1 Hi

I'm really sorry, so that we can look into this further for you, please could you private message us with your full name, 1st line of your address and the email address registered to your account.

Thank you.

[Next @nextofficial]

@smithywannabe @smithywannabe

[Next @nextofficial]

@smithywannabe Hello, please can you DM us your full name, email address & first line of the address so I can check for you. 

Many thanks

[Next @nextofficial]

@smithywannabe Sorry to hear that. Could you please DM us with your full name, email address and postcode so we can look into this further?
Many thanks

[Next @nextofficial]

@stargirl_xo__ Hi Gemma,

I'd be happy to help you with this. Could you please let me know if you have a picture of the items? Or, if you still have a previous pair, could you share the item number from the care label?

Kirsty🙂️