@AskPlayStation
And let’s not forget the option to mail a letter, which will likely go unnoticed as well. This frustration is exactly why I’ve started shifting my loyalty to Xbox. Thanks for nothing, Sony.
@AskPlayStation
It’s no wonder people resort to media inquiries; it’s practically the only way to send a message, though I doubt anyone will actually read it.
@AskPlayStation
Want to get in touch with support? Oh, just chat with us! Oh wait, the chat is closed. Prefer to call? Too bad, the lines are busy—try again later, but don’t expect an answer.
@AskPlayStation - This needs to be said: How can Sony, a globally recognized brand, make it so difficult for customers to reach support? Why do we continue to back a company that clearly shows a lack of concern for its users?
@AskPlayStation How can Sony, a globally recognized brand, make it so difficult for customers to reach support? Why do we continue to back a company that clearly shows a lack of concern for its users?