Northern Powergrid

Delivering electricity to 3.9 million properties in North East and Yorkshire. Power cut? Report it at or call 105.

[Northern Powergrid @Northpowergrid]

We’re proud Northerners, but sometimes we all need a little extra help during winter 🧡🤝
If you, or someone you know, needs additional support during a power cut, join our free #PriorityServices Membership today.🔗https://t.co/oecBrThk8i
#LittleExtraHelp #WinterReady #Care

[Northern Powergrid @Northpowergrid]

Our customer responder Sarah is on site supporting our customers in LS20. Sarah is parked opposite 38 Eliot Grove, LS20 9BH in a blue MG and has phone charging facilities and hot water for the next hour.

[Northern Powergrid @Northpowergrid]

@ClockworkEye Hello, please could you Dm us with your full address details (including your postcode) as well as a mobile number so we can keep you updated. - Chloe

[Northern Powergrid @Northpowergrid]

Our customer responder Sarah is on site supporting our customers in WF5. Sarah is parked outside 23 Fairfield Avenue WF5 0LZ in a blue MG and has phone charging facilities and hot water available until 8:45 this morning.

[Northern Powergrid @Northpowergrid]

@WilliamMurtland Hello, please can you private message us your full address and we will look into this for you.

[Northern Powergrid @Northpowergrid]

@Geordie__Rob Hello, please can you private message us your full address and we will look into this for you.

[Northern Powergrid @Northpowergrid]

We’re the people behind the power, but have you met the ‘pupils behind the power?’ As proud sponsor of the national @PrimaryEngineer Leaders Award competition, we recently attended the North East Awards Ceremony to meet some of the #EngineersInTheMaking. #PrimaryEngineer 📹👇

[Northern Powergrid @Northpowergrid]

@OurCowMolly Hello, thank you for your report. Please can you DM us the full address of the Farm and we will look into this further for you.

[Northern Powergrid @Northpowergrid]

@EllieParker120X Hello, I can see that a complaint has been raised with our Customer Care Team under reference number 260516-000622. This is currently being reviewed and a member of the Customer Care Team will be in touch once an update is available.

[Northern Powergrid @Northpowergrid]

Our Customer Service Vehicle is on site supporting customers in HU17.
It is paked up near the duck pond on Main Street in Cherry Burton.
They have hot water and charging facilities.

[Northern Powergrid @Northpowergrid]

Our Customer Service Vehicle is on site supporting customers in S75 and HD8.
It is located outside 6 Upperfield Lane, High Hoyland S75 4BH
They have hot water and charging facilities and will be on site until 12:00pm

[Northern Powergrid @Northpowergrid]

@NawazKh08974590 Hello, please DM us with your contact details and address so we can look into this for you.
-Dan

[Northern Powergrid @Northpowergrid]

Our Customer Responder Michael is on site supporting customers in NE28.
He is located on on North View, NE28 7PX.
He has hot water and charging facilities and will be on site until 4:00pm

[Northern Powergrid @Northpowergrid]

@VexVelociraptor Hello have you tried contacting the complaints team directly on 0800 781 8848 or email [email protected]? -Chloe

[Northern Powergrid @Northpowergrid]

@markpearsongolf Hello could you DM us with your full address details, including postcode and a mobile number so we can keep you updated via text and I will look into this for you. - Chloe

[Northern Powergrid @Northpowergrid]

Our Customer responder Amelia is on site supporting customers in YO51. She is parked at East View, YO51 9DG, What3words is slice.suffer.ghost offering charging facilities and hot water

[Northern Powergrid @Northpowergrid]

@EllieParker120X Please can you DM us with your address (including postcode) and your mobile telephone number and we'll look into this for you, thanks Emma.

[Northern Powergrid @Northpowergrid]

Our Customer Responder Sam is on site supporting customers WF5.

She is located at Branstone Grove, WF5 9ST in a Blue Ford Puma.

She has hot water and charging facilities and will be on site until 3:30pm

[Northern Powergrid @Northpowergrid]

@JoannaS58266797 Hi - please can you DM us your full address, name and mobile number and we will update you.