Hi, Any inconvenience is regretted. Please write to us on digital feedback book at https://t.co/7pIuc3YfIL and share the virtual smart card number, screenshot of unique order id (DLMEQRXXXXXXXX) from transaction history page of your app, payment screenshot, your registered email id and mobile number for checking.
Hi, Any inconvenience is regretted. Please write to us on digital feedback book at https://t.co/7pIuc3YfIL and share the virtual smart card number, screenshot of unique order id (DLMEQRXXXXXXXX) from transaction history page of your app, payment screenshot, your registered email id and mobile number for checking.
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Hi, Any inconvenience is regretted. Air conditioning system is operated as per guidelines and temperature is kept as per ambient temperature. Further, the mentioned station was checked and air-conditioning was found working properly. We closely/continuously monitor the temperature. For any feedback/query, you may write to us on Digital Feedback Book https://t.co/7pIuc3YfIL.
नमस्कार,
असुविधा के लिए खेद है। इस संबंध में संबंधित कर्मचारी के विरुद्ध आवश्यक कार्रवाई की गई है। साथ ही, ऐसी किसी भी समस्या की सूचना तत्काल सहायता के लिए स्टेशन अधिकारी या हमारे हेल्पलाइन नंबर 155370 पर दी जा सकती है। इसके अतिरिक्त, किसी भी फीडबैक या सवाल के लिए, आप हमारी 'डिजिटल फ��डबैक बुक' https://t.co/7pIuc3YfIL पर भी लिख सकते हैं।
Hi, It is submitted that road repair/restoration work is already under progress at the affected locations. For dust suppression, water sprinklers is being carried out regularly on MB Road. Necessary measures are being taken to minimize inconvenience to the public. The inconvenience caused is deeply regretted, and the cooperation of the public is sincerely appreciated.
Hi, Any inconvenience is regretted. All payment modes Cash, QR CODE/UPI and POS facilities etc. are being accepted at counters. Further, concerned staff have been counselled in this regard. Furthermore, paper QR tickets have price printed along with the origin/destination station's name. Passengers are requested to verify the same and check the balance before leaving the counter. Online/UPI payment facilities are also available for transparency. Suitable action is taken immediately by station officials in case such issues are reported. Passenger may contact station officials or call our 24*7 helpline number 155370 for immediate assistance.
Hi, Any inconvenience is regretted. We make all efforts to maintain the service reliability of the equipment, and any intermittent technical issue is attended by staff on priority. At present, all the escalators at the mentioned station are working normally. In case of inconvenience, passengers may contact the Station Control Room number displayed on the escalator or call our 24 x7 helpline no 155370 for assistance.
@gksthakur_ Hi, Any inconvenience is regretted. Please write to us on https://t.co/TBowTruxuL and share the surcharge receipt, your smart card number, your contact number, payment screenshot, issue date/time/station for further checking
@caustic_savvy Hi, Any inconvenience is regretted. The mentioned escalator was under major maintenance. Presently, the work has been completed and the escalator is operational for passenger service.
@varunpradhaan Hi, Any inconvenience is regretted. Refund has been processed on 18-08-2026, with RRN(Refund reference number) :623019227411. Please check your source bank account statement and in case of an issue you may write to us at https://t.co/26VtPsTkj2.
@amitaddress Hi, Any inconvenience is regretted. Please write to us on https://t.co/TBowTruxuL and share your virtual smart card number, discrepancy date/time for further assistance.
Hi, Any inconvenience is regretted. Please write to us on https://t.co/7pIuc3YfIL and share the payment details (date/amount, Payment order/transaction id of the transactions) along with the smart card number, for further checking. You may also share screenshot of the payment done.
Service Update: Escalator Services Restored
Major overhauling of escalators at the following stations on Yellow line is successfully completed.
- Ghitorni (Concourse to Platform)
- Sultanpur (Concourse to Platform)
Thank you for your patience and continued cooperation.
ADVISORY
To ensure enhanced safety and smoother movement, major overhauling work is being carried out on selected escalators at the following Yellow Line stations:
- Arjan Garh (Ground to Concourse)
- Guru Dronacharya (Ground to Concourse)
- Sikanderpur (Ground to Concourse)
- Ghitorni (Concourse to Platform)
- Sultanpur (Concourse to Platform)
- Millennium City Centre Gurugram (Ground to Concourse)
Passengers are advised to use the available lifts at respective stations during this period.
ADVISORY
To ensure enhanced safety and smoother movement, major overhauling work is being carried out on selected escalators at the following Yellow Line stations:
* Qutab Minar (Concourse to Platform)
* Ghitorni (Concourse to Platform)
* Sultanpur (Concourse to Platform)
Passengers are advised to use the available lifts at respective stations during this period.