ONDC India

Connecting all kinds of sellers and buyers across India on one truly transparent network.
ONDC Network par har business ke liye Bharat khulega

[ONDC India @ONDC_Official]

A stronger retail ecosystem is being built across India, one city and one retailer at a time.

From Hyderabad to Jaipur, DigiDukaan is helping retailers embrace digital procurement by improving access to brands, streamlining sourcing, and creating a more connected retail ecosystem.

Mumbai joins the journey next.

[ONDC India @ONDC_Official]

@whovishwas Hi, we appreciate you sharing the screenshots and details regarding the pricing difference observed on the DigiHaat app. We have noted your feedback and will have the matter reviewed by the relevant team for further examination. Team ONDC

[ONDC India @ONDC_Official]

@daprm325190 Hi, please note that the matter has already been escalated to the relevant team, and they are actively looking into it. We will share an update with you as soon. Team ONDC

[ONDC India @ONDC_Official]

For years, digital commerce has felt out of reach for many neighbourhood retailers, wholesalers & distributors.

That is changing.

In this conversation, Shri @SunilSinghiIND, National President, National Traders' Welfare Board, Government of India, shares why India's digital commerce journey must empower and not replace its existing supply chain.

Through DigiDukaan, ONDC's initiative for India's General Trade ecosystem, kirana stores can digitally procure products across multiple brands and distributors through a single interface, making everyday business simpler, faster, and more efficient while strengthening the existing retail ecosystem.

Already live in Hyderabad and Jaipur with 12,000+ retailers onboarded, DigiDukaan is laying the foundation for a more efficient, inclusive, and digitally empowered General Trade ecosystem.

Watch the full conversation to learn how ONDC and NTWB is enabling this transformation across India.

#ONDC #DigitalCommerce #MSME #DigitalIndia #OpenNetwork #Retail #SmallBusiness #India

[ONDC India @ONDC_Official]

@MQAlam82 Hi, as we have not yet received the requested details, we will be closing this conversation for now. If you require any further assistance, please feel free to reach out to us with the relevant details via DM, and we'll be happy to assist. Team ONDC

[ONDC India @ONDC_Official]

Introducing #MSMESpotlight.
Real entrepreneurs. Real journeys. Real lessons.
Episode 01 features Mr. Baba Sankari sharing the story behind building his business and the road to growth.
#msme #entrepreneurship #smallbusiness #ondc #digitalcommerce

[ONDC India @ONDC_Official]

@MQAlam82 Hi, we wanted to follow up regarding your concern. Please share the requested details via DM so that we can have the matter reviewed by the concerned team. Team ONDC https://t.co/6YZbIzpY1t

[ONDC India @ONDC_Official]

@SwatantraShukl8 Hi Swatantra, thank you for the update. We're glad to know that your order has been delivered. We appreciate you taking the time to let us know and hope you have a smooth experience going forward. Team ONDC

[ONDC India @ONDC_Official]

@MQAlam82 Hi, we understand your concern regarding the order experience. Kindly share the details, including the order ID, via DM so the relevant team can review the matter and assist you further. Team ONDC https://t.co/6YZbIzpY1t

[ONDC India @ONDC_Official]

@katzakajit Hi, we have noted your feedback regarding your experience. We have shared this with the relevant team for review as part of our ongoing efforts to improve the network experience. Team ONDC

[ONDC India @ONDC_Official]

Throwback to a significant milestone in the journey of empowering India’s retail ecosystem in Rajasthan 🇮🇳

ONDC under the chairmanship of @SunilSinghiIND ji, National Traders’ Welfare Board (NTWB), launched DigiDukaan in Jaipur in the presence of Hon’ble Chief Minister of Rajasthan Shri @BhajanlalBjp ji, Hon’ble Minister Shri @Ra_THORe ji, Shri Ateesh Singh ji, Additional Secretary, DPIIT, Shri Vibhor Jain, CEO, ONDC, Shri Subhash Goyal ji, President, Jaipur Vyapar Mahasangh, and esteemed representatives from the trading community.

Built on the ONDC Network, DigiDukaan initiative is aimed at digitising B2B procurement for kirana stores while preserving and strengthening the existing distributor-led supply chain.

Together, we are enabling every shop, every trader and every MSME to participate in India’s digital commerce journey and contribute towards a Viksit Bharat.

#ONDC #DigiDukaan #NTWB #DigitalCommerce #retail

[ONDC India @ONDC_Official]

@katzakajit Hi, we hope you have received the refund and your concern has been resolved. If you need any further assistance, please feel free to reach out to us. Team ONDC

[ONDC India @ONDC_Official]

Hi, since we have not received the requested information, we are unable to proceed with the review of your concern at this time. We are closing this conversation for now. Should you need assistance in the future, please share the relevant details via DM, and we'll be glad to help. Team ONDC

[ONDC India @ONDC_Official]

@Pragmaticalways Hi, we wanted to follow up regarding your concern. Please share the requested details via DM so that we can have the matter reviewed with the concerned team. Team ONDC https://t.co/6YZbIzpY1t

[ONDC India @ONDC_Official]

@Radha73717439 Hi Radha, we have received an update from the team confirming that the refund for your order was initiated already.
As the refund has already been processed, we are marking this case as resolved.  If you need any further assistance, please let us know. Team ONDC

[ONDC India @ONDC_Official]

@Pragmaticalways Hi, we understand your concern regarding your order. Kindly share the relevant details via DM, and we'll have the matter reviewed with the concerned team at the earliest. Team ONDC

[ONDC India @ONDC_Official]

@KachnarK नमस्कार, आपको हुई असुविधा से हम चिंतित है। कृपया हमें DM में उस ऐप का नाम साझा करें जिससे अपने आर्डर किया था ताकि हम इस मामले की समीक्षा कर आपको उचित सहायता प्रदान कर सके। टीम ओएनडीसी

[ONDC India @ONDC_Official]

@Sridarl66480067 Hi, as we have not received the requested details despite our follow-ups, we are closing this conversation for now. If you still require assistance, please share the details via DM, and we'll be happy to review your concern. Team ONDC