Observe.AI

Purpose-built AI agents. One CX platform.

[Observe.AI @observeAI]

With all this summer fun, we almost forgot to share our G2 Summer 2026 badges ☀️

And this is just a few of them. Thank you to our customers for all the love.

[Observe.AI @observeAI]

Read more here: https://t.co/m7LY11aD2z

[Observe.AI @observeAI]

Two wins in one week isn't a streak. It's a signal. 😎

https://t.co/2zy1bFe70q has been named a Leading provider in the latest CMP Prism for Voicebot/Conversational IVR.

The shift: from AI that answers questions → AI that gets work done.

That's Automation Agent.👇

[Observe.AI @observeAI]

"A patient can have multiple personas with one company."

Sarah Wright and Sneha Iyer on why identity management is healthcare CX's biggest unsolved problem, and what it'll take to fix it.

[Observe.AI @observeAI]

Why we made the list 👉️ https://t.co/1UHRUMcAUu

[Observe.AI @observeAI]

We're proud to announce Companion Agent has been named a Pioneer in the latest CMP Prism for Real-Time Agent Assist and Copilot 👏

Real-time assistance is now the #1 tech investment priority for CX leaders (51% planning investment in the next 2 years).

[Observe.AI @observeAI]

Happy 4th of July! 🎆🇺🇸

Wishing everyone a holiday full of good food, good people, and well-earned rest.

[Observe.AI @observeAI]

Watch the full webinar here: https://t.co/MDT8alGkvL

[Observe.AI @observeAI]

The most underrated ROI of AI agents? Consistency.

Humans find a dozen different paths to the same answer. AI agents don't, they give customers the same answer, every time.

That's trust at scale. 🎥👇

[Observe.AI @observeAI]

Read the papers here 👇️

AWS cost mastery: Track, tag, and slash expenses without losing scale: https://t.co/yX7tdmjQG9

Unified GitOps for heterogeneous deployment: Bridging Kubernetes and Nomad: https://t.co/Tn7limAoyR

[Observe.AI @observeAI]

🎤 Big news: 2 https://t.co/2zy1bFe70q talks accepted at #PlatformCon2026

🔸 AWS Cost Mastery: proactive cost governance at scale
🔸 Unified GitOps: bridging Kubernetes + Nomad w/ Pulumi & Argo CD

Platform discipline scales AI products. Congrats Kishan & team 🌍⚙️

[Observe.AI @observeAI]

6 @Observe_AI research papers accepted to #ACL2026 — ranking us 1st in the NLP conference

From tool-aware planning to fairness evaluation, our research is focused on one thing: making agentic AI reliable enough for real enterprise workflows.

🔗 https://t.co/iQmY9fMhBY

[Observe.AI @observeAI]

Read all about it here: https://t.co/VyZfxLKz7f

[Observe.AI @observeAI]

Most AI agents get tested once, then left to fend for themselves. They change constantly. If testing doesn't keep up, you're flying blind.

Introducing Proactive Quality: continuous testing + evals for AI agents. Real scenarios. Real evidence. Every release, measurable. 👇️

[Observe.AI @observeAI]

CCW Las Vegas is a wrap.

Workshop. Think tank. Grab & go lunch. More booth convos than we can count.
The appetite for real, practical AI in CX has never been higher.

Thanks to everyone who showed up. See you at the next one. 👋

#CCW2026

[Observe.AI @observeAI]

Read all about it here: https://t.co/2t11VBO1D9

[Observe.AI @observeAI]

The most important skill in AI agent delivery isn't in the job description.

Jillian Murphy on why keeping a customer calm is a core delivery capability — not a soft skill. 👇

#FridayswithFDT

[MongoDB @MongoDB]

Bengaluru builders, it’s time to upgrade your stack. 💻

The keynote lineup for MongoDB.local Bengaluru is officially live. We’re moving past the AI hype and tackling the core issue: Why the data foundation matters.

We are bringing key leaders from our global executive and product teams to Namma Bengaluru to show you how to build modern, scalable infrastructure.

Featuring Keynotes from:
→ Aamir Sait - Vice President, India, MongoDB
→ Benjamin Cefalo - Chief Product Officer, MongoDB
→ Erica Volini - Chief Customer Officer, MongoDB
→ Pete Johnson - Field CTO, AI, MongoDB
→ Jithendra Vepa - CTO & Co-founder, @observeAI
→ Mukund Jha - Founder & CEO, @emergentlabs

Ditch the legacy relational constraints. Learn how to power agentic workloads with velocity. 📈

[Evan Kirstel #B2B #TechFluencer @EvanKirstel]

Great day in the studio with the https://t.co/4eCoLHrNP2 team for https://t.co/RJDAUbyzAq on Fox Business and Bloomberg Television.

Contact centers are where customer experience gets real fast. Long hold times, frustrated customers, overloaded agents, messy data, all of it. https://t.co/4eCoLHrNP2 is doing some impressive work helping teams make sense of those conversations and coach agents better without adding more chaos to the day.

Big thanks to CEO and Co-Founder Swapnil Jain and the https://t.co/4eCoLHrNP2 team for the conversation.

More soon on https://t.co/RJDAUbyzAq.

#CustomerExperience #ContactCenter #ObserveAI #TechImpactTV @observeAI @TechImpactTV

[Observe.AI @observeAI]

Day 2 at #CCW2026 and it's been non-stop. ⚡

Magic tricks, maze runner, live AI Agent demos, Swapnil Jain + Alexander Nazar from Asurion getting real about the experience gap, and lunch at Pronto by Giada. 🍝

Come see what AI agents can do for your frontline teams. Booth #332.