Orbit Group

We’re a leading not-for-profit affordable housing group. We’re not currently active on X, but we are here to respond to enquiries.

[Orbit Group @orbitgroup]

Today, we unveil our 2030 strategy.

We've outlined our ambition to provide amongst the best customer experience of any housing association.

Our strategy focuses on prioritising customer experience and building 5,700 new homes. Read more 👉 https://t.co/oVABBjeUBc

#OrbitGroup

[Orbit Group @orbitgroup]

@melroykazoole We're really sorry to hear about your experience - this isn’t the level of service we aim to provide, and we completely understand your frustration. So our team can look into this further, could you please DM us at @OrbitHelp with your address and contact details? Thanks, Orbit

[Orbit Group @orbitgroup]

@parzival2026 We're really sorry to hear this and understand your frustration. So that the team can look into this, could you please DM us at @OrbitHelp with your address and contact details. Thanks, Orbit

[Orbit Group @orbitgroup]

Today, we unveil our 2030 strategy.

We've outlined our ambition to provide amongst the best customer experience of any housing association.

Our strategy focuses on prioritising customer experience and building 5,700 new homes. Read more 👉 https://t.co/oVABBjeUBc

#OrbitGroup

[Orbit Group @orbitgroup]

@PeteM_CAFC Hi Pete, we’re sorry to see this happening in your home. We want to do everything we can to help you. The fastest way to get support right now is to call our out-of-hours team on 0800 678 1221. Thanks, Orbit

[Orbit Group @orbitgroup]

@H3RUX @H3RUX We're really sorry to hear this. Could you please private message @OrbitHelp with your details, so our team can look into this for you. Thanks, Orbit

[Orbit Group @orbitgroup]

@scathach72003 We're really sorry to hear this. Could you please private message @OrbitHelp with your details and any issues you're experiencing in your home, so our team can help and support you further. Thanks, Orbit

[Orbit Group @orbitgroup]

@imogen_young24 Hi @imogen_young24 We're really sorry to hear this. Can you please send us a private message with your address and contact details, so our team can look into this. Thanks, Orbit

[Orbit Group @orbitgroup]

@HannahHalford13 Hi @HannahHalford13 Thanks for bringing this to our attention. Could you please send us a private message with more information and contact details, so our team can look into this? Thanks, Orbit

[Orbit Group @orbitgroup]

@AmyKate2k23 Hi Amy, We're really sorry to hear this. Could you please send us a private message with your details, so we can pass this onto our team. If you need urgent assistance, then please call us on 0800 678 1221. Thanks, Orbit

[Orbit Group @orbitgroup]

@samonenonly Hi Samantha, We’re sorry to hear this. One of our team will call you as soon as possible to help support you with any issues and outstanding repairs you may be dealing with in your home. Thanks, Orbit

[Orbit Group @orbitgroup]

@PeteM_OPFC Thanks for this. We've passed this onto our team and they'll be in touch as soon as they can. Thanks, Orbit

[Orbit Group @orbitgroup]

@DavidHibernia @DavidHibernia We want everyone to enjoy their community in a safe, respectful and inclusive way and understand the wellbeing benefits of an outdoor social space. We've agreed for the benches to remain until a new suitable location is agreed and can be enjoyed by all residents.

[Orbit Group @orbitgroup]

@let35828674 @let35828674 We want everyone to enjoy their community in a safe, respectful and inclusive way and understand the wellbeing benefits of an outdoor social space. We've agreed for the benches to remain until a new suitable location is agreed and can be enjoyed by all residents.

[Orbit Group @orbitgroup]

@Sustainable2Go @Sustainable2Go We want everyone to enjoy their community in a safe, respectful and inclusive way and understand the wellbeing benefits of an outdoor social space. We've agreed for the benches to remain until a new suitable location is agreed and can be enjoyed by all residents.

[Orbit Group @orbitgroup]

We've recently installed a new defibrillator at our Better Days hub in #Newmarket.

Thanks to the @DHSCgovuk #CommunityAED Fund and our matching contribution, we're now prepared to provide immediate assistance in case of a cardiac emergency. https://t.co/pSuv3TNut0

[Orbit Group @orbitgroup]

@jayneygascoigne Hi, The fastest way we can help and support you on this is if you call us directly on 0800 678 1221. You can also private message us with further details so that we can look into this. Thanks, Orbit

[Orbit Group @orbitgroup]

@JTomlinson182 Hello,
We're very sorry to hear about your experience. So that we can discuss this with you, can you please Direct Message us at
@OrbitHelp with your details?
Thanks, Orbit

[Orbit Group @orbitgroup]

We welcome the acknowledgment that #housingreform is key to the gov’s wider growth ambitions and yesterday's announcement on plans to increase housebuilding targets and publish a long-term housing strategy.

It was great to discuss this today with @AngelaRayner and @mtpennycook

[Orbit Group @orbitgroup]

@westham_bubble Hello

I'm very sorry to hear this.

So that we can discuss this with you, please may I ask you to Direct Message us at @Orbithelp with details?

Thank you, Orbit

[Orbit Group @orbitgroup]

We’re shocked about the current unrest. We were founded to create communities where everyone, no matter their background, can live in peace, with respect and opportunity. We take zero tolerance towards any form of violence, discrimination, harassment or prejudice. #NoPlaceForHate

[Orbit Group @orbitgroup]

Recently, we completed our refurbishment at Bushey Court in #Bexley and worked with our #OrbitHomes interior designers to provide a more welcoming space for older people. To celebrate we were joined by both residents & @lbofbexley leader @TeresaONeillLBB - https://t.co/Vjah7mUwLL