Origin

News & good energy from Australia's leading integrated energy company. Tweet @originhelp for customer service support 8am-6pm AEDT Mon-Fri.

[Origin @originenergy]

Hi, we are so sorry to hear about this incident. We take issues like this very seriously and want to investigate this right away. To get this investigated, we just need to grab some additional information. Can you please private message us so that we can grab those details?

Thanks - Resmi

[Origin @originenergy]

Hi there, we're committed to providing affordable energy for everyone, but we are especially focused on providing support and price relief for the most vulnerable members of the community. We provide automatic discounts to concession card holders in all states, and we have frozen prices for customers in our hardship program since 2016.

We encourage anyone needing extra assistance to reach out, so we can help lessen the worry. You can read more about the financial support options we offer here: https://t.co/kOyvN4cTF2. Thanks^DP

[Origin @originenergy]

We understand this has been a stressful experience, and we're here to support customers through it. You can call our dedicated line on [phone] for assistance or email us at [email protected]. (2/2)

[Origin @originenergy]

@BenLeister01 Hi Ben, we're sorry you were impacted. Origin retains customer records in line with applicable laws, and we delete it in accordance with these applicable laws. We don't hold onto information longer than we're required or permitted to. (1/2)

[Origin @originenergy]

@timchawthorne Hi Tim, thanks for raising this, we understand the concern. To clarify: 31 Jan 2027 is the deadline to redeem your code, not the length of cover. Your 12 months of Equifax Protect begins once you redeem it, so you'll receive the full 12 months.

[Origin @originenergy]

Hi Chelsea, we're currently investigating a potential security incident which may involve unauthorised access to some customers’ information. Our investigation is ongoing at this stage and we'll provide updates as soon as they become available. Updates will also be available via our online support page here: https://t.co/eu62rDC714

[Origin @originenergy]

@AndrewDixo45258 @RoadknightThe We're sorry for your loss, and sorry this happened. We'd like to ensure this feedback is passed on to the relevant teams, could you please send us a DM with the account details? ^KL

[Origin @originenergy]

Origin’s Full Year Results for 2024 are now available. Here are the highlights $ORG

[Origin @originenergy]

Our Full Year results have been released. Find out more here: https://t.co/ZHtzhnTemx $ORG

[Origin @originenergy]

Energy Markets Underlying EBITDA of $1,100 – 1,400 million $ORG

[Origin @originenergy]

Supporting our customers $ORG

[Origin @originenergy]

Origin’s share of Underlying EBITDA $ORG

[Origin @originenergy]

Underlying EBITDA $1,951 million $ORG

[Origin @originenergy]

Underlying EBITDA $1,655 million $ORG

[Origin @originenergy]

Origin delivered a statutory profit of $1,397 million $ORG

[Origin @originenergy]

Full Year results 2024 with Frank Calabria, Origin CEO $ORG

[Origin @originenergy]

We have announced our financial results for FY24. Listen to the webcast here: https://t.co/WDXLDyvG4a from 9:30AM AEST $ORG

[Origin @originenergy]

@Sandra_Sully Hi Sandra, we've sent you a direct message. Can you please respond there, so we can make sure this is fixed ASAP. Thanks ^KL

[Origin @originenergy]

@techAU Hey @techau we're sorry for the delay, we did run into a few hiccups but we're close to launching. We'd love to have a chat and give you an update. We've shot you a DM.

[Origin @originenergy]

@SticksAU Hey Rusti, we hear you loud and clear (and have something coming very soon)! Head on over to our website and sign up, so we can let you know when it goes live!
https://t.co/cl7if8v5Qk