PNM

This page is monitored 7:30a to 6p, M-F, closed on weekends. For outages or customer svc call 888-DIAL-PNM, or report an at outage:

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We’ve been getting questions from customers wondering why their power bill was higher this summer – when they didn’t do anything different. Visit https://t.co/ykCXwUJpmv for bill assistance options.

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⚡️UPDATE: Crews have restored power to the majority of customers affected by last night’s severe lightning storm. Thank you for your patience!🔧 If you are still without power, please know our crews are working around the clock to safely restore service as quickly as possible.

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We ask for your patience as our crews work safely through these conditions to restore power.
Updates at https://t.co/i4NUA9GLTa

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STORM OUTAGE UPDATE: Last night’s lightning storm was violent. There was electrical equipment damage that resulted in outages throughout the ABQ area.
It was not safe for our crews to be working on electrical lines in the air or on the ground during the lightning storm.

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Line worker safety is paramount. Now that the lighting has subsided our crews are working nonstop to repair any damaged equipment and restore power. If you see any downed power line please stay away and call PNM.

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We’re here to help you better understand your bill. Questions about your bill? Visit https://t.co/OxhoGrkOkV. Need assistance paying your bill? Visit https://t.co/ykCXwUJpmv.

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Happy Labor Day from PNM!

Today, we’re thinking of the lineworkers, operators, and everyone behind the scenes who are Powering New Mexico, Together. #GoodEnergy

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UPDATE: Account access has been restored. Thank you for your patience.

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⚠️ Customer Update: Due to scheduled system maintenance, account services on PNM.comand through our Contact Center are temporarily unavailable.

Our Contact Center can still help with non-account-related questions during this time.

[PNM @PNMtalk]

We know this may be frustrating, and we appreciate your patience as we work to improve your customer experience. Thank you for understanding.

[PNM @PNMtalk]

Storm season has arrived in NM. ⛈️
Take a few simple steps now to prepare: 🔦 Build or refresh your outage kit 🏠 Create a family emergency plan ⚠️ Stay away from downed power lines 📱 Update your contact info for outage alerts
More tips: https://t.co/gtxU7oH9QQ

[PNM @PNMtalk]

Customers can find the latest updates at https://t.co/3KoHXvL3GV. Report an outage on the outage map or by texting #OUT to 78766.

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Power is being restored to the Santa Fe area after lightning struck a transmission line around 1:15pm – knocking out power to about 20,000 customers. The transmission line is back in service and power is being restored to all affected customers.

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Visit https://t.co/lAkZ6AaWlo for more information about the details of PNM and Blackstone Infrastructure's application.

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The New Mexico Public Regulation Commission has issued notice of a Public Comment Hearing related to the application for TXNM Energy, PNM's parent company, to be acquired by Blackstone Infrastructure.

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The Public Comment Hearing is scheduled for Tuesday, July 28, 2026, from 1-7 p.m. at the University of New Mexico Student Union Building, Ballroom C. Visit https://t.co/gegN4Hb5Cm or https://t.co/ouVrs1rqQz for more details about the hearing.

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⚡📊 Take control of your energy: https://t.co/7H8NPuVsgK

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⚡📊 Explore your energy habits and take control: https://t.co/7H8NPuVsgK

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Stay cool this summer—without the bill surprises 🌡️💡

PNM’s Budget Billing helps even out your energy costs so you can plan ahead and avoid seasonal spikes. It’s a simple and free way to keep your monthly bills more predictable.

Get started today: https://t.co/0D4EeYoLhd

[PNM @PNMtalk]

Spreading #GoodEnergy at Comanche Elementary in ABQ! ⚡

Our crew had a blast at the Career & Safety Fair - showing students a bucket truck, sharing power line safety, and letting the kids try on lineman gear. Inspiring the next generation!

#GoodEnergy #PoweringNewMexicoTogether