Paradigm Housing

We are Paradigm Housing. We manage 16,000 homes across the South East. Please note this account is only monitored 9am-5pm, Monday to Friday.

[Paradigm Housing @ParadigmHousing]

As Energy Savers Week comes to a close, we hope our tips have shown that small changes can make a real difference.
If you're worried about your energy bills, @CitizensAdvice and the @EnergySvgTrust can offer free support.
Find out more here: https://t.co/2Jj2luLsL5

[Paradigm Housing @ParadigmHousing]

This Energy Savers Week, we're sharing habits that can save you energy.
Did you know freezers work best when they’re full, as frozen items help keep the temperature steady?
Find out more here: https://t.co/2Jj2luLsL5

[Paradigm Housing @ParadigmHousing]

We’re supporting Energy Savers Week!
When cooking, using a pan that matches the size of the hob ring helps heat go straight into the pan instead of being lost around the edges
The Energy Saving Trust has practical tips for every room in your home. https://t.co/o74XMLjZ7q

[Paradigm Housing @ParadigmHousing]

We’re supporting Energy Savers Week to share tips that can help you save money this winter.
Did you know that if you have an extractor fan, it’s more energy efficient to use it than to open a window?
Find out more on our website here: https://t.co/2Jj2luLsL5

[Paradigm Housing @ParadigmHousing]

We’re supporting Energy Savers Week, led by @EnergySvgTrust and @CitizensAdvice, to share simple habits that can help you save energy and money this winter.
Today's tip is to close internal doors to help stop cold air from moving through your home.
#ESW26 #EnergySavingTips

[Paradigm Housing @ParadigmHousing]

Stay safe and warm during the cold weather ❄️

Our latest article has useful advice on staying warm as the temperatures continue to drop, and what to do if something goes wrong at home 👉 https://t.co/gKkLH96vJY

[Paradigm Housing @ParadigmHousing]

Don't forget we'll be closed from 3pm this afternoon until 2 January! You can still call 0300 303 1010 in the meantime for any emergencies.
Wishing you a Merry Christmas and a Happy New Year from all of us at Paradigm!

[Paradigm Housing @ParadigmHousing]

Christmas is nearly here! 🎄Our offices will close at 3pm on 24 December and reopen at 8am on 2 January.
In an emergency, call 0300 303 1010, and you will be redirected to our out-of-hours service who can arrange the help you need. Find out more here: https://t.co/OQ30PuIrjS

[Paradigm Housing @ParadigmHousing]

Christmas is nearly here! 🎄Our offices will close at 3pm on 24 December and reopen at 8am on 2 January.
In an emergency, call 0300 303 1010, and you will be redirected to our out-of-hours service who can arrange the help you need. Find out more here: https://t.co/OQ30PuIrjS

[Paradigm Housing @ParadigmHousing]

Christmas can affect our mental health in a lot of different ways, but @MindCharity is here to help. Whether this is the first year you're struggling, or you always find this time of year difficult, you can find tips to help you cope here: https://t.co/LqNLiEywrX

[Paradigm Housing @ParadigmHousing]

Are you looking for help cutting energy costs this winter? Better Housing Better Health and the Lightning Reach portal can help you find support and cheaper deals.

Visit our #SupportHub to see what’s available 👉 https://t.co/mcETOVQEAU

[Paradigm Housing @ParadigmHousing]

🚨 Our phone lines and live chat are currently down.

We are working hard to fix this, but for now if you need to speak to us urgently, please email:

📩 [email protected] (general enquiries)
📩 [email protected] (repairs)

Thank you for your patience.

[Paradigm Housing @ParadigmHousing]

We’ve published our latest Customer Perception Measures for April to September to show how residents feel about our services. They help us understand what’s working well and what we need to improve.

Read all about our results in our latest article 👉 https://t.co/1HwPZuYS8E

[Paradigm Housing @ParadigmHousing]

We’ve been made aware of callers claiming to be from Paradigm, telling residents they’ve won cash prizes or hampers. These are NOT from us.
If you’re ever unsure, don't give any personal information. Hang up and call us on 0300 303 1010 to check whether the call was genuine.

[Paradigm Housing @ParadigmHousing]

On International Day of Persons with Disabilities, we are proud to share a resident story that reflects our commitment to accessible, safe and suitable housing for those who need it most.

Read Judith's story in our latest article 👉 https://t.co/ngrwRQCWDO

[Paradigm Housing @ParadigmHousing]

Looking to join a growing, values-led organisation with a clear social purpose?

Join our Customer Service Recruitment Day on 9th Dec from 9am! Meet our team, learn more about the role, and take part in practical tasks before interviewing.

Learn more: https://t.co/0wDuUd78eE

[Paradigm Housing @ParadigmHousing]

👷 Need a repair? Show us on the phone!

You can now use video chat when calling our team - so we can see the problem right away and speed things up.
No more waiting to send photos. Just quick, clear support.

📞 0300 303 1010
📧 [email protected]

[Paradigm Housing @ParadigmHousing]

We know damp and mould can be worrying, so we’ve put together an FAQ page to answer your most common questions:
✔ Spotting signs of damp and mould
✔ Understanding what repairs to expect and how quickly

Get all the answers and advice here 👉 https://t.co/mFjy1g2FDF

[Paradigm Housing @ParadigmHousing]

Paying your rent by Direct Debit is safe, reliable, and hassle-free. You’ll never need to worry about missing a payment or remembering how much to pay.

Set up your Direct Debit now:
📞 Call us on 0300 303 1010 and select option two. It only takes a few minutes of your time.

[Paradigm Housing @ParadigmHousing]

It’s Safeguarding Adults Week, a chance to talk about why safeguarding matters, how to spot when something isn’t right, and how important it is to speak up if you’re worried.

Read our latest article to find out more and how to report a concern: https://t.co/t73vbvAwFu

[Paradigm Housing @ParadigmHousing]

Join us for our Customer & Neighbourhood Officer Recruitment Day on 3 December! A chance to meet our team, learn more about the role, take part in practical tasks and interview on the same day.

Find out more and apply here: https://t.co/TzZfS0lkk2