@lekiam_1 Hi @lekiam_1, thank you for getting in touch with us.
We have flagged this issue with our support team and they will be in touch with you as soon as possible.
Cheers, Team MB
@zhangcongwang Hi @zhangcongwang ,
This has now been flagged with our support team and someone will be in contact with you as soon as possible. Thank you for your patience with us.
Cheers, Team MB
Missed the latest news about MuchBetter and got questions? Well, we’ve got answers! 😉
Head over to https://t.co/2yPNkrxIns where we've answered your burning questions 💬
#PayMuchBetter
@zhangcongwang Please drop us your ticket number, as well as the name your account is registered with in this thread, and we will flag this to our support team and get this seen to asap! 🏃♀️⏳
Cheers, Team MB
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@zhangcongwang Hi @zhangcongwang ,
We're sorry to hear that you are experiencing an issue with us. Please accept our apologies, this falls short of the high standards we’ve set for ourselves.
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@zhangcongwang If you have already, drop your ticket number and name your account is registered to just below and we will make sure this gets seen to as soon as possible⚡
Cheers, Team MB
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@NETO_ANGELO If you have already, drop your ticket number just below and we will make sure this gets seen to as soon as possible ⚡
Cheers, Team MB.
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@Superpana3 Hi there, thank you for getting in touch. Have you contacted [email protected] with your issue? Please email us with your queries and state the name, email and phone number registered to your account and we will make sure you get help with this asap ⚡ Cheers, Team MB
@loves_rats We are working hard to offer you the MuchBetter Card and contactless payment devices soon.
If you have any further questions, please let us know 🙂
Cheers, Team MB.
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@loves_rats Hi Vicki, thank you for contacting us.
If you already owned a MuchBetter Card, or FOB/wearables prior to March 2023, these will not work and soon you will be able to request a new one directly in the MuchBetter app.
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@matcyklop We are working hard to offer you the MuchBetter Card and contactless payment devices soon.
We're also looking forward to offering virtual cards in the future also. Stay tuned for more information and instructions😁
Cheers, Team MB.
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@matcyklop Hi @matcyklop, thank you for contacting us.
If you already owned a MuchBetter Card, or FOB/wearables prior to March 2023, these will not work and soon you will be able to request a new one directly in the MuchBetter app.
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@Eduardo911995x Hi @Eduardo911995x
Have you contacted [email protected] with your issue?
Please email your ticket number, as well as the name, email and phone number registered to your account, and we will make sure this gets seen to as soon as possible ⚡
Cheers, Team MB
In keeping with the MuchBetter ethos of putting customers first, we have chosen to settle the outstanding PayrNet balances of most of our European customers using our own funds through our new European partner.