Payoneer Customer Care

Welcome to Payoneer's official handle for customer inquiries. For industry tips & Payoneer updates follow 👉 @Payoneer

[Payoneer Customer Care @Payoneer_Help]

@OlehTokarenko @Payoneer @OlehTokarenko Hi ! We understand the issue with  the requirement to verify an old bank account. The team is now handling your request to close it. Please wait for an update soon. We apologize for the delay and appreciate your patience.

[Payoneer Customer Care @Payoneer_Help]

@GoldencalfUa @Payoneer @GoldencalfUa Hi! Thanks for the reference number. We understand the issue with your passport verification, and we're sorry for the inconvenience it caused. Your incident has been escalated internally. Check your inbox — we emailed you the details.

[Payoneer Customer Care @Payoneer_Help]

@AdebisiAbdulaz5 @Payoneer @AdebisiAbdulaz5 Hi. Unfortunately we cannot assist via DM. Have you sent us an email via https://t.co/YMdhUOAlw6 ? If so, please provide us with the reference number of your ticket so we can follow up directly 🙏

[Payoneer Customer Care @Payoneer_Help]

@farzananaretgh @farzananaretgh Please provide us with the reference number of your ticket so we can follow up directly and check about it 🙏

[Payoneer Customer Care @Payoneer_Help]

@Ritikpatidar180 @Payoneer @Ritikpatidar180 Hi ! Thanks for the reference number. We understand the issue with regaining access to your account. Thanks for providing the information requested. Check your inbox — we emailed you the details. Reply if you need more help.

[Payoneer Customer Care @Payoneer_Help]

@AmuwaI @Payoneer @AmuwaI Hi. Have you sent us an email via https://t.co/YMdhUOAlw6 ? If so, please provide us with the reference number of your ticket so we can follow up directly 🙏

[Payoneer Customer Care @Payoneer_Help]

@buzzRashmi @Payoneer @buzzRashmi Hi. Have you sent us an email via https://t.co/YMdhUOAlw6 ? If so, please provide us with the reference number of your ticket so we can follow up directly 🙏 You can send an email even if you're not able to log in.

[Payoneer Customer Care @Payoneer_Help]

@Mirzarehman804 @Payoneer @Mirzarehman804 Hi. Have you sent us an email via https://t.co/YMdhUOAlw6 ? If so, please provide us with the reference number of your ticket so we can help you with it 🙏 You can send an email even if you're not able to log in.

[Payoneer Customer Care @Payoneer_Help]

@ZIONNUHU @Payoneer @ZIONNUHU Hi. Have you sent us an email via https://t.co/YMdhUOAlw6 ? If so, please provide us with the reference number of your ticket so we can follow up directly 🙏

[Payoneer Customer Care @Payoneer_Help]

@Tolexty @Payoneer Glad you reached out to us about this. Please don't hesitate to reach out to our Customer Care team at https://t.co/5tu3P89SoK so we can make this right for you.

[Payoneer Customer Care @Payoneer_Help]

@izatydir @Payoneer @izatydir Hi! Thanks for contacting us. We understand the issue with  your address verification document. We can’t respond in DMs for security reasons, but we've sent you an email. Check your inbox. Reply if you need more help.

[Payoneer Customer Care @Payoneer_Help]

@OlatunjiOlofhu We are sorry for this inconvenience and we want to get this resolved for you. The quickest way would be to contact our Customer Care team here: https://t.co/5tu3P89SoK

[Payoneer Customer Care @Payoneer_Help]

@farzananaretgh To get this resolved as quickly as possible, reach out to our Customer care team here https://t.co/5tu3P89SoK

[Payoneer Customer Care @Payoneer_Help]

@jkbesljiy @BBCBreaking @Payoneer @jkbesljiy Hi! We know waiting for an update can be frustrating. Your case is already with our specialist under ref. 260612-003466. We're sorry for the delay and appreciate your reply yesterday. As soon as we have news, we'll share it with you.

[Payoneer Customer Care @Payoneer_Help]

@jkbesljiy @Payoneer @WWE @jkbesljiy Hi! We understand how frustrating the wait must be. Your case is already with our specialist under ref. 260612-003466. We're sorry for the delay and appreciate your reply yesterday. We'll update you as soon as we have news.

[Payoneer Customer Care @Payoneer_Help]

@jkbesljiy @FIFAWorldCup @Payoneer @jkbesljiy Hi! We've checked your case and can see it's with the responsible specialist under ref. 260612-003466. Sorry for the delay, and thanks for your reply yesterday. The team is actively reviewing the matter and will get back to you soon.

[Payoneer Customer Care @Payoneer_Help]

@jkbesljiy @Payoneer @FIFAWorldCup @jkbesljiy Hi! We checked your case and can see it's already under review by our specialist under reference 260612-003466. We apologize for the delay and appreciate your reply yesterday. Please bear with us while the team works on your case.

[Payoneer Customer Care @Payoneer_Help]

@MideLawal3 To swiftly address this matter, please get in touch with our Customer Care team at https://t.co/5tu3P89SoK

[Payoneer Customer Care @Payoneer_Help]

@Mirzarehman804 @Payoneer Thank you for letting us know about this. Please reach out through https://t.co/5tu3P89SoK, and a member of our Customer Care team will be happy to help.